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Date/Time: Sat, 20 Apr 2024 09:46:49 +0000



Sc Historical Data - ASX 1min Intraday data fail to download

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[2017-12-27 19:34:37]
amoeba - Posts: 10
Hi,

I am getting an error while trying to download historical ASX intraday data (1min bars) from the SC historical data service. Last date I have had success is the 8th Dec. Daily historical bars are still downloading, just not the intraday 1min data.

HD Request # 5 | Error downloading historical Intraday data for CBA.AX. Historical data file not available for symbol. | 2017-12-27 13:28:18
[2017-12-28 18:21:44]
Sierra Chart Engineering - Posts: 104368
This is now resolved.

Follow the instructions here to update the Symbol Settings:
Global Symbol Settings: Update Global Symbol Settings


After that, re-download all the data in the chart by going to the chart and selecting "Edit >> Delete All Data and Download".
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2017-12-28 18:36:15]
Sierra Chart Engineering - Posts: 104368
Actually this is not fully resolved. We realize that you will need to perform a Full Reset of the symbol settings:
https://www.sierrachart.com/index.php?page=doc/GlobalSymbolSettings.php#FullResetSymbolSettingsSteps

Re-download all the data in the chart by going to the chart and selecting "Edit >> Delete All Data and Download".
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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