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Date/Time: Mon, 22 Jan 2018 04:24:09 +0000



Data Discrepancy

Support Request:
[2017-12-27 00:58:04]
User335252 - Posts: 4
Hi,
Prior to using Sierra chart I have been using CQG data with CQG QTrader.
On examination I find there is a discrepancy between the two platforms using 1 minute data.

I am assuming the data printed from Qtrader is the correct data and it is not correct with Sierra.

Please see attached. I have highlighted a few examples and there are significant differences.

I am hoping it is just the settings in Sierra.

Can you please advise.
Thank you
imageAPH8 27Dec17.PNG / V - Attached On 2017-12-27 00:57:11 UTC - Size: 97.31 KB - 15 views
[2017-12-27 17:09:59]
Sierra Chart Engineering - Posts: 56344
Refer to this help topic:
https://www.sierrachart.com/index.php?page=doc/helpdetails43.html

It is not related to settings other than possibly having to do with timestamps in some cases.

We do notice this problem ourselves with CQG and we do have to contact CQG about this.

Apparently they are just transmitting less than the actual data they should be, at times for unknown reasons.
Sierra Chart Support - Engineering Level

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https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
Date Time Of Last Edit: 2017-12-27 17:10:57

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