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Date/Time: Tue, 24 Apr 2018 10:56:01 +0000



stock real time data

Support Request:
[2017-12-26 17:12:20]
User413524 - Posts: 1
Two questions,

1. This morning I could not get any stock premarket data to show up. Was the system down until an hour after open?

2. I cannot get the charts to get real time data for stocks only for the forex markets? The stock chart are always 15 to 20min delayed and I have to manually reload them?

Thanks
[2017-12-26 22:00:25]
Sierra Chart Engineering - Posts: 59373
1. Yes. We are also working on patching the missing data at this time.


2. For real-time US equities data use the Sierra Chart Exchange Data Feed:
https://www.sierrachart.com/index.php?page=doc/SierraChartRealTimeFuturesStockDataFeed.php
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
Date Time Of Last Edit: 2017-12-26 22:00:38
[2017-12-26 23:23:42]
Sierra Chart Engineering - Posts: 59373
1. The missing US equities data has now been filled in. Follow the instructions here to download any missing data in Intraday charts:
https://www.sierrachart.com/index.php?page=doc/HistoricalIntradayData.html#RetryDownloadDataInChart
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
Date Time Of Last Edit: 2017-12-26 23:23:54

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