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Date/Time: Fri, 19 Apr 2024 05:43:00 +0000



sc data - all services

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[2017-12-26 14:07:59]
User226486 - Posts: 27
Hi,

Currently not receiving pre-market data on any stocks i click on.

Please advise as soon as possible

many thanks
[2017-12-26 14:14:48]
User41727 - Posts: 124
Second. The last data I'm getting ist from the a/h on the 23rd.
Date Time Of Last Edit: 2017-12-26 14:14:58
[2017-12-26 15:32:42]
Sierra Chart Engineering - Posts: 104368
This is caused by some network issue on the Barchart side. They have been notified.

We do apologize for this.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2017-12-26 15:44:34]
User226486 - Posts: 27
yay!!
[2017-12-26 15:54:02]
Sierra Chart Engineering - Posts: 104368
The problem has been resolved. We will be restoring the missing data, later on today.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2017-12-26 15:54:12
[2017-12-26 23:25:24]
Sierra Chart Engineering - Posts: 104368
The missing US equities data has now been filled in. Follow the instructions here to download any missing data in Intraday charts:
Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Retrying the Download When There is Data in the Chart
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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