Login Page - Create Account

Support Board


Date/Time: Thu, 18 Apr 2024 03:43:20 +0000



Not receiving data - again

View Count: 978

[2017-12-26 13:35:40]
User466220 - Posts: 43
Real time data not coming through for any symbols in pre market.
[2017-12-26 15:10:31]
Ryan Kane - Posts: 9
Confirmed here. I see no NYSE MKT data for December 26.
[2017-12-26 15:22:18]
Sierra Chart Engineering - Posts: 104368
We are checking on this.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2017-12-26 15:29:36]
Sierra Chart Engineering - Posts: 104368
This is caused by some network issue on the Barchart side. They have been notified.

We do apologize for this.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2017-12-26 23:26:46]
Sierra Chart Engineering - Posts: 104368
The missing US equities data has now been filled in. Follow the instructions here to download any missing data in Intraday charts:
Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Retrying the Download When There is Data in the Chart
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account