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Date/Time: Wed, 25 Apr 2018 00:58:32 +0000



Data Feed on Dec 25th

Support Request:
[2017-12-25 23:40:57]
User278804 - Posts: 3
Are you receiving a live data feed into your Sierra or Green Charts since the markets opened on Dec 25th from 5:00 pm EST?
[2017-12-25 23:45:58]
Sierra Chart Engineering - Posts: 59403
We see you are using TD Ameritrade. Tell us one of the symbols that is not updating in real-time and only one of them.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
[2017-12-25 23:47:52]
Sierra Chart Engineering - Posts: 59403
One thing we observe is the cash Forex symbols like EURUSD are not updating now due to the holiday. We expect those will start updating in the morning.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
[2017-12-26 00:01:34]
User278804 - Posts: 3
Thank you for your quick response on this holiday...

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