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Date/Time: Thu, 25 Apr 2024 08:56:15 +0000



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[2013-09-18 12:07:44]
User28317 - Posts: 147
i HAVE TRIED TO MATCH UP TDAMERITRADE WITH DTN DATA FOR SIERRA FOR DAYS. THIS IS CRAZY. NYMEX MINY LIGHT SWEET CRUSE FUTURES DOES NOT HAVE A MATCH? I USE THEIR SYMBOL LOOKUP AND THE PRICE IS DIFFERENT (@QN#,(QMX13). I PICK THE MONTH (NOVEMBER) AND DTN SAYS THERE IS NO MATCH (QNX13).

I'M DISGUSTED.
[2013-09-18 12:11:18]
Sierra Chart Engineering - Posts: 104368
Why are you posting this here?

If you have a problem with the data provider, contact IQ Feed.

You should also have a good understanding of the symbols of the market you are looking at to make sure you are doing a proper comparison.

It is very unlikely, that DTN IQ Feed is providing incorrect data. Although it is possible you may be receiving delayed data.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2013-09-18 12:54:35]
User28317 - Posts: 147
UNDER CHART SETTINGS I LOOKUP THE SYMBOL. THIS IS THE LINK WITH YOUR SOFTWARE. I DON'T GO TO DTN, I GO TO SIERRA CHARTS FOR THE SYMBOL SEARCH. IT WOULD SEEM LOGICAL THAT SIERRA AND DTN WOULD HAVE A CORRECT SYMBOL SEARCH.

I WOULD AGREE, SEEMS UNLIKELY, VERY UNLIKELY, THAT THE DATA IS WRONG SO I SPENT 3 DAYS ON IT AND STILL CAN'T MATCH UP THE DATA.

KELLY
[2013-09-18 19:47:43]
Sierra Chart Engineering - Posts: 104368
Try using this symbol:
@QMV13   

Refer to this page:
http://www.iqfeed.net/symbolguide/index.cfm?symbolguide=guide&displayaction=support§ion=guide&web=iqfeed&guide=commod&web=IQFeed&symbolguide=guide&displayaction=support§ion=guide&type=NYMEXMINI


All of the symbols that Sierra Chart lists are actual IQ Feed symbols, so this is why we recommend contacting IQ Feed because they will know the proper symbols to use. We apologize if this was not clear previously.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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