Login Page - Create Account

Support Board


Date/Time: Fri, 26 Apr 2024 22:50:15 +0000



BitMex attached orders not matching

View Count: 813

[2017-12-20 21:22:19]
N!co - Posts: 140
Hi,

please see screenshot , the stoploss orders do not match
i have this problem very often, although not everytime
imagebitmex_stoporder_problem.png / V - Attached On 2017-12-20 21:21:59 UTC - Size: 19.11 KB - 261 views
[2017-12-21 18:09:55]
Sierra Chart Engineering - Posts: 104368
Do you mean the quantities do not match? Would be best to contact BitMEX about this.

Provide them the Exchange Order ID which you can find in the Trade Orders list.

Refer to:
Trading Information Windows: Trade Orders Window
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2017-12-21 18:37:00]
N!co - Posts: 140
Order modification failed | BitMEX order update (Order cancel/replace reject). Info: Order modification failed | Price and quantity for order modification are the same as the existing order. No modification was submitted. Internal Order ID: 14425. Service Order ID: 1089802. Symbol: XBTUSD-BMEX | 2017-12-21 15:08:46 *
Order modification failed | BitMEX order update (Order cancel/replace reject). Info: Order modification failed | Price and quantity for order modification are the same as the existing order. No modification was submitted. Internal Order ID: 14426. Service Order ID: 1089803. Symbol: XBTUSD-BMEX | 2017-12-21 15:08:46 *
Order modification failed | BitMEX order update (Order cancel/replace reject). Info: Order modification failed | Price and quantity for order modification are the same as the existing order. No modification was submitted. Internal Order ID: 14425. Service Order ID: 1089802. Symbol: XBTUSD-BMEX | 2017-12-21 15:08:46 *
Order modification failed | BitMEX order update (Order cancel/replace reject). Info: Order modification failed | Price and quantity for order modification are the same as the existing order. No modification was submitted. Internal Order ID: 14426. Service Order ID: 1089803. Symbol: XBTUSD-BMEX | 2017-12-21 15:08:46 *
Order modification failed | BitMEX order update (Order cancel/replace reject). Info: Order modification failed | Price and quantity for order modification are the same as the existing order. No modification was submitted. Internal Order ID: 14425. Service Order ID: 1089802. Symbol: XBTUSD-BMEX | 2017-12-21 15:08:46 *
Order modification failed | BitMEX order update (Order cancel/replace reject). Info: Order modification failed | Price and quantity for order modification are the same as the existing order. No modification was submitted. Internal Order ID: 14426. Service Order ID: 1089803. Symbol: XBTUSD-BMEX | 2017-12-21 15:08:46 *



this is the errors i am getting
[2017-12-21 18:54:25]
Sierra Chart Engineering - Posts: 104368
Not sure what we can do to help with this. Try modifying the order to a different price or quantity than what you are trying to use.

You just need to wait until we have our own direct integration to BitMEX for trading, which is not currently the case.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2017-12-21 18:54:47

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account