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Date/Time: Sat, 20 Oct 2018 14:11:00 +0000



BitMex attached orders not matching

Support Request:
[2017-12-20 21:22:19]
N!co - Posts: 125
Hi,

please see screenshot , the stoploss orders do not match
i have this problem very often, although not everytime
imagebitmex_stoporder_problem.png / V - Attached On 2017-12-20 21:21:59 UTC - Size: 19.11 KB - 58 views
[2017-12-21 18:09:55]
Sierra Chart Engineering - Posts: 65030
Do you mean the quantities do not match? Would be best to contact BitMEX about this.

Provide them the Exchange Order ID which you can find in the Trade Orders list.

Refer to:
https://www.sierrachart.com/index.php?page=doc/TradeStatusWindows.html#TradeOrders
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
[2017-12-21 18:37:00]
N!co - Posts: 125
Order modification failed | BitMEX order update (Order cancel/replace reject). Info: Order modification failed | Price and quantity for order modification are the same as the existing order. No modification was submitted. Internal Order ID: 14425. Service Order ID: 1089802. Symbol: XBTUSD-BMEX | 2017-12-21 15:08:46 *
Order modification failed | BitMEX order update (Order cancel/replace reject). Info: Order modification failed | Price and quantity for order modification are the same as the existing order. No modification was submitted. Internal Order ID: 14426. Service Order ID: 1089803. Symbol: XBTUSD-BMEX | 2017-12-21 15:08:46 *
Order modification failed | BitMEX order update (Order cancel/replace reject). Info: Order modification failed | Price and quantity for order modification are the same as the existing order. No modification was submitted. Internal Order ID: 14425. Service Order ID: 1089802. Symbol: XBTUSD-BMEX | 2017-12-21 15:08:46 *
Order modification failed | BitMEX order update (Order cancel/replace reject). Info: Order modification failed | Price and quantity for order modification are the same as the existing order. No modification was submitted. Internal Order ID: 14426. Service Order ID: 1089803. Symbol: XBTUSD-BMEX | 2017-12-21 15:08:46 *
Order modification failed | BitMEX order update (Order cancel/replace reject). Info: Order modification failed | Price and quantity for order modification are the same as the existing order. No modification was submitted. Internal Order ID: 14425. Service Order ID: 1089802. Symbol: XBTUSD-BMEX | 2017-12-21 15:08:46 *
Order modification failed | BitMEX order update (Order cancel/replace reject). Info: Order modification failed | Price and quantity for order modification are the same as the existing order. No modification was submitted. Internal Order ID: 14426. Service Order ID: 1089803. Symbol: XBTUSD-BMEX | 2017-12-21 15:08:46 *



this is the errors i am getting
[2017-12-21 18:54:25]
Sierra Chart Engineering - Posts: 65030
Not sure what we can do to help with this. Try modifying the order to a different price or quantity than what you are trying to use.

You just need to wait until we have our own direct integration to BitMEX for trading, which is not currently the case.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
Date Time Of Last Edit: 2017-12-21 18:54:47

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