Login Page - Create Account

Support Board


Date/Time: Thu, 18 Oct 2018 04:20:04 +0000



feedback from bitmex/sc users

Support Request:
[2017-12-20 12:35:51]
User271989 - Posts: 43
my trial period is going to expire but id like to hear from bitmex users if automated trading systems are working well with sierra charts
[2017-12-20 17:25:26]
Sierra Chart Engineering - Posts: 64936
For information about automated trading, refer to:
https://www.sierrachart.com/index.php?page=doc/AutoTradeManagment.php

Also the trading interface to BitMEX is going to be changed to be a direct connection. Right now it goes through another program/gateway managed by BitMEX.

We will complete this as soon as possible.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
[2017-12-20 17:54:16]
User271989 - Posts: 43
By now I need to pay for this another program?

What is the reason it is going to be changed? Is this unstable by now?
[2017-12-20 18:12:54]
Sierra Chart Engineering - Posts: 64936
By now I need to pay for this another program?
We do not understand this.


What is the reason it is going to be changed? Is this unstable by now?
It will be more reliable.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
[2017-12-20 19:38:32]
User271989 - Posts: 43
"Right now it goes through another program/gateway"

i need to pay another service/program to trade with bitmex righ now or only need to pay Sierra Charts?

Can Sierra please extend my trial period and give acsses to my coder? The coder is someone listed here in Sierra site as system programmer.
[2017-12-21 04:41:21]
Sierra Chart Engineering - Posts: 64936

i need to pay another service/program to trade with bitmex righ now or only need to pay Sierra Charts?
You only need to pay for Sierra Chart. Nothing else.

We have extended your trial account.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.

To post a message in this thread, you need to login with your Sierra Chart account:

Login


Login Page - Create Account