Support Board
Support Board
Search Board
Control Panel
View My Posts / Threads
Direct MessagesDate/Time: Fri, 26 Apr 2024 14:42:47 +0000
Cannot import data
View Count: 886
| [2017-12-18 13:32:59] |
| Diabolus - Posts: 2 |
|
Hi, I'm using version 1669 and I'm currently trying to import the intraday data from the attached CSV file. I'm trying to import in the format "Date, Time, Open, High, Low, Close, Volume". I Disconnect my data source, go to EDIT >> Import and Load Intraday Data. Select the file, the line format and ask to overwrite existing file or create a new one. As soon as I click import, my data source auto connects and I receive the message: "Symbol is unknown. Click for symbol information. Exact match not found for symbol DOLF18." and the data source auto connects. The Message Log says: CQG WebSocket socket (11) | Closed. | 2017-12-18 08:26:46 Compressing file: D:\SierraChart\Data\Import.DOLF18.scid.temp. This may take a while. | 2017-12-18 08:26:55 Beginning import of data from file: D:\SierraChart\Data\DOLF18.csv | 2017-12-18 08:26:55 DOLF18 1 Min #6 | Reloading chart. | 2017-12-18 08:26:55 DOLF18 1 Min #6 | Currently no data in file to display. Will start historical data download and real-time updates. File: D:\SierraChart\Data\DOLF18.scid | 2017-12-18 08:26:55 Compressing file: D:\SierraChart\Data\Import.DOLF18.scid.temp. This may take a while. | 2017-12-18 08:27:13 Beginning import of data from file: D:\SierraChart\Data\DOLF18.csv | 2017-12-18 08:27:13 DOLF18 1 Min #6 | Reloading chart. | 2017-12-18 08:27:14 DOLF18 1 Min #6 | Currently no data in file to display. Will start historical data download and real-time updates. File: D:\SierraChart\Data\DOLF18.scid | 2017-12-18 08:27:14 CQG FIX: Connecting to fixapi.cqgtrader.com. Port: 6925. | 2017-12-18 08:27:14 Date Time Of Last Edit: 2017-12-18 13:38:14
|
Private File |
| [2017-12-18 18:30:06] |
| |
|
Make sure the data file you are importing is located in this folder: D:\SierraChart\Data Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-12-18 18:52:13] |
| Diabolus - Posts: 2 |
|
It is in that folder... Otherwise it wouldn't even show up as a possibility to select it to Import, right ?
|
| [2017-12-18 22:35:33] |
| |
|
The problem is the file contains non-ASCII data. The encoding is not ASCII.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: