Date/Time: Tue, 24 Apr 2018 08:37:59 +0000
Chart stops updating with Interactive Brokers data
|User884476 - Posts: 20|
Have an issue with Interactive Brokers data: oftentimes the chart stops updating, while the data continues streaming as indicated by the last price updating on the right axis. Deleting and redownloading data solves the problem, until a couple of hours later it stops updating again.
I recall having this issue once long ago on another SC instance, and the issue had a solution: required changing some settings, maybe under Data/Trade Service settings. I can't the answer though, so I need to bother you for help. Thank you.
Sierra Chart Engineering - Posts: 59371
Refer to help topic 3 about this:
It might be related to the True Real-time Data from Interactive Brokers.
Sierra Chart Support - Engineering Level
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Date Time Of Last Edit: 2017-12-15 22:35:17
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