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Error when using replay function

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[2017-12-14 19:02:56] #1 [Go To First Post]
User565910 - Posts: 5
Reading Internal Order ID file. \| 2017-12-15 05:49:30 Reading Trade Orders file. \| 2017-12-15 05:49:30 Reading Trade Positions file. \| 2017-12-15 05:49:30 Listening on UDP port 22903. \| 2017-12-15 05:49:30 Software version: 1663 \| 2017-12-15 05:49:30 Usage end date: 2018-01-21 \| 2017-12-15 05:49:30 Enabled for: Advanced Features. \| 2017-12-15 05:49:30 Enabled for: Advanced Features 2. \| 2017-12-15 05:49:30 Enabled for: Sierra Chart Historical Data Service. \| 2017-12-15 05:49:30 Allow Support for Sierra Chart Data Feeds is enabled. \| 2017-12-15 05:49:30 Current selected Data/Trading service: GAIN Capital/OEC \| 2017-12-15 05:49:30 Chart Update Interval: 10 \| 2017-12-15 05:49:30 Time Zone: +11:00:00 (AEST+10AEDT+01,M10.1.0/02:00,M4.1.0/03:00) \| 2017-12-15 05:49:30 2017-12-15 05:49:35 Local computer time \| 2017-12-15 05:49:30 2017-12-14 18:49:35 Local computer time in UTC \| 2017-12-15 05:49:30 2017-12-15 05:49:35 Local computer time in SC Time Zone \| 2017-12-15 05:49:30 2017-12-14 18:49:33 Server time in UTC \| 2017-12-15 05:49:30 Local computer UTC time and Server UTC time difference: 1 seconds. \| 2017-12-15 05:49:30 Program path: C:\SierraChart\ \| 2017-12-15 05:49:30 Data Files path: C:\SierraChart\Data\ \| 2017-12-15 05:49:30 OS Version Number: 10.0 \| 2017-12-15 05:49:30 Locale Setting: C \| 2017-12-15 05:49:30 Checking for new symbol settings for service code oec \| 2017-12-15 05:49:30 HTTPS connection to www.sierrachart.com:443 (4) \| Creating socket. Using TLS 1.2. \| 2017-12-15 05:49:30 HTTPS connection to www.sierrachart.com:443 (4) \| Connecting to IP: 204.15.192.108. \| 2017-12-15 05:49:30 Received 5 login tokens. \| 2017-12-15 05:49:36 Symbol settings are up-to-date for oec \| 2017-12-15 05:49:37 HTTPS connection to www.sierrachart.com:443 (5) \| Creating socket. Using TLS 1.2. \| 2017-12-15 05:49:37 HTTPS connection to www.sierrachart.com:443 (5) \| Connecting to IP: 204.15.192.108. \| 2017-12-15 05:49:37 HTTPS connection to www.sierrachart.com:443 (2) \| Socket gracefully closed by remote side. \| 2017-12-15 05:49:41 HTTPS connection to www.sierrachart.com:443 (2) \| Received socket Close event. \| 2017-12-15 05:49:41 HTTPS connection to www.sierrachart.com:443 (2) \| Initiating close of socket by core. \| 2017-12-15 05:49:41 HTTPS connection to www.sierrachart.com:443 (2) \| Graceful close received or receive error. Shutdown complete. Closing socket now. \| 2017-12-15 05:49:41 HTTPS connection to www.sierrachart.com:443 (2) \| Closed. \| 2017-12-15 05:49:41 HTTPS connection to www.sierrachart.com:443 (4) \| Socket gracefully closed by remote side. \| 2017-12-15 05:49:42 HTTPS connection to www.sierrachart.com:443 (4) \| Received socket Close event. \| 2017-12-15 05:49:42 HTTPS connection to www.sierrachart.com:443 (4) \| Initiating close of socket by core. \| 2017-12-15 05:49:42 HTTPS connection to www.sierrachart.com:443 (4) \| Graceful close received or receive error. Shutdown complete. Closing socket now. \| 2017-12-15 05:49:42 HTTPS connection to www.sierrachart.com:443 (4) \| Closed. \| 2017-12-15 05:49:42 HTTPS connection to www.sierrachart.com:443 (5) \| Socket gracefully closed by remote side. \| 2017-12-15 05:49:44 HTTPS connection to www.sierrachart.com:443 (5) \| Received socket Close event. \| 2017-12-15 05:49:44 HTTPS connection to www.sierrachart.com:443 (5) \| Initiating close of socket by core. \| 2017-12-15 05:49:44 HTTPS connection to www.sierrachart.com:443 (5) \| Graceful close received or receive error. Shutdown complete. Closing socket now. \| 2017-12-15 05:49:44 HTTPS connection to www.sierrachart.com:443 (5) \| Closed. \| 2017-12-15 05:49:44 GAIN Capital/OEC \| Connecting to trading server prod.gainfutures.com. Port: 9400. \| 2017-12-15 05:49:47 GAIN Capital FIX Trading socket (6) \| Creating socket. Using TLS 1.2. \| 2017-12-15 05:49:47 GAIN Capital FIX Trading socket (6) \| Connecting to IP: 64.94.37.222. \| 2017-12-15 05:49:47 GAIN Capital FIX Trading: Sending the Logon message. \| 2017-12-15 05:49:47 GAIN Capital FIX Trading \| Connected to trading server. \| 2017-12-15 05:49:48 GAIN Capital/OEC \| Connecting to market data server prod.gainfutures.com:9301. \| 2017-12-15 05:49:48 GAIN Capital FAST Data socket (7) \| Creating socket. \| 2017-12-15 05:49:48 GAIN Capital FAST Data socket (7) \| Connecting to IP: 64.94.37.222. \| 2017-12-15 05:49:48 GAIN Capital FAST Data: Sending the Hello message. \| 2017-12-15 05:49:48 GAIN Capital FAST Data: Sending the Logon message. \| 2017-12-15 05:49:49 GAIN Capital/OEC \| Connected to data and trading server. \| 2017-12-15 05:49:49 GAIN Capital/OEC \| Starting real-time market data updates for: FGBLU7. ID: 1 \| 2017-12-15 05:49:49 GAIN Capital/OEC \| Requesting security definition data for: FGBLU7. ID: 1 \| 2017-12-15 05:49:49 Symbol Error - FGBLU7 is unknown, unavailable, or improperly formatted. FIX reject reason: Unknown contract \| 2017-12-15 05:49:49 Symbol Error - FGBLU7 is unknown, unavailable, or improperly formatted. FIX reject reason: Unknown contract \| 2017-12-15 05:49:49 FGBLH8 [CB] Renko 2t #1 \| Reloading chart. \| 2017-12-15 05:49:51 FGBLH8 [CB] Renko 2t #1 \| Performing historical Daily data download for symbol GGH18 starting at last date in file. \| 2017-12-15 05:49:51 FGBLH8 [CB] Renko 2t #1 \| Waiting for historical downloads to complete with the IDs: 1, \| 2017-12-15 05:49:51 FGBLH8 [CB] 15 Min #2 \| Reloading chart. \| 2017-12-15 05:49:51 FGBLH8 [CB] 15 Min #2 \| Waiting for historical downloads to complete with the IDs: 1, \| 2017-12-15 05:49:51 FGBLH8 [CB] 30 Min #3 \| Reloading chart. \| 2017-12-15 05:49:51 FGBLH8 [CB] 30 Min #3 \| Waiting for historical downloads to complete with the IDs: 1, \| 2017-12-15 05:49:51 FGBLH8 [CB] 60 Min #4 \| Reloading chart. \| 2017-12-15 05:49:51 FGBLH8 [CB] 60 Min #4 \| Waiting for historical downloads to complete with the IDs: 1, \| 2017-12-15 05:49:51 FGBLH8 [CB] 15 Min #5 \| Reloading chart. \| 2017-12-15 05:49:51 FGBLH8 [CB] 15 Min #5 \| Waiting for historical downloads to complete with the IDs: 1, \| 2017-12-15 05:49:51 FGBLH8 [CB] 30 Min #6 \| Reloading chart. \| 2017-12-15 05:49:51 FGBLH8 [CB] 30 Min #6 \| Waiting for historical downloads to complete with the IDs: 1, \| 2017-12-15 05:49:51 FGBLH8 [CB] 60 Min #7 \| Reloading chart. \| 2017-12-15 05:49:51 FGBLH8 [CB] 60 Min #7 \| Waiting for historical downloads to complete with the IDs: 1, \| 2017-12-15 05:49:51 FGBLH8 [CB] #8 \| Reloading chart. \| 2017-12-15 05:49:51 FGBLH8 [CB] #8 \| Waiting for historical downloads to complete with the IDs: 1, \| 2017-12-15 05:49:51 FGBLH8 [CB] #9 \| Reloading chart. \| 2017-12-15 05:49:51 FGBLH8 [CB] #9 \| Waiting for historical downloads to complete with the IDs: 1, \| 2017-12-15 05:49:51 FGBLH8 #10 \| Reloading chart. \| 2017-12-15 05:49:51 HD Request # 2 \| Downloading Historical Daily chart data for GGH18. Starting date: 2017-12-12. Service: oec \| 2017-12-15 05:49:51 HD Request # 2 \| Requesting historical Daily data for GGH18 starting at 2017-12-11 \| 2017-12-15 05:49:51 GAIN Capital/OEC \| Starting real-time market data updates for: FGBLH8. ID: 3 \| 2017-12-15 05:49:51 GAIN Capital/OEC \| Requesting security definition data for: FGBLH8. ID: 3 \| 2017-12-15 05:49:51 Intraday data recording state for symbol FGBLH8 is set to download 'Pending'. \| 2017-12-15 05:49:51 Delaying start of download for FGBLH8 \| 2017-12-15 05:49:51 HTTP connection to ds01.ddfplus.com:80 (8) \| Creating socket. \| 2017-12-15 05:49:51 HTTP connection to ds01.ddfplus.com:80 (8) \| Connecting to IP: 8.18.161.123. \| 2017-12-15 05:49:51 Opened cached Depth file: C:\SierraChart\Data\MarketDepthData\FGBLH8.2017-12-14.depth \| 2017-12-15 05:49:51 HD Request # 2 \| Receiving historical Daily data for GGH18 starting at 2017-12-12 \| 2017-12-15 05:49:52 HD Request # 2 \| Writing historical Daily data to the file GGH18.dly \| 2017-12-15 05:49:52 HD Request # 2 \| Received 4 records from 2017-12-12 00:00:00 to 2017-12-14 00:00:00 (3.0 days) and wrote 3 records for GGH18 \| 2017-12-15 05:49:52 HD Request # 2 \| Completion time: 1s \| 2017-12-15 05:49:52 HD Request # 2 \| Daily data download complete for GGH18. Unique request ID: 1 \| 2017-12-15 05:49:52 Removed historical data download ID 1 \| 2017-12-15 05:49:52 FGBLH8 [CB] Renko 2t #1 \| Download is complete for all contract months in chart. Proceeding with data load. \| 2017-12-15 05:49:52 FGBLH8 [CB] Renko 2t #1 \| Reloading chart. \| 2017-12-15 05:49:52 FGBLH8 [CB] 15 Min #2 \| Download is complete for all contract months in chart. Proceeding with data load. \| 2017-12-15 05:49:52 FGBLH8 [CB] 15 Min #2 \| Reloading chart. \| 2017-12-15 05:49:52 FGBLH8 [CB] 30 Min #3 \| Download is complete for all contract months in chart. Proceeding with data load. \| 2017-12-15 05:49:52 FGBLH8 [CB] 30 Min #3 \| Reloading chart. \| 2017-12-15 05:49:52 FGBLH8 [CB] 60 Min #4 \| Download is complete for all contract months in chart. Proceeding with data load. \| 2017-12-15 05:49:52 FGBLH8 [CB] 60 Min #4 \| Reloading chart. \| 2017-12-15 05:49:52 FGBLH8 [CB] 15 Min #5 \| Download is complete for all contract months in chart. Proceeding with data load. \| 2017-12-15 05:49:52 FGBLH8 [CB] 15 Min #5 \| Reloading chart. \| 2017-12-15 05:49:52 FGBLH8 [CB] 30 Min #6 \| Download is complete for all contract months in chart. Proceeding with data load. \| 2017-12-15 05:49:52 FGBLH8 [CB] 30 Min #6 \| Reloading chart. \| 2017-12-15 05:49:52 FGBLH8 [CB] 60 Min #7 \| Download is complete for all contract months in chart. Proceeding with data load. \| 2017-12-15 05:49:52 FGBLH8 [CB] 60 Min #7 \| Reloading chart. \| 2017-12-15 05:49:52 FGBLH8 [CB] #8 \| Download is complete for all contract months in chart. Proceeding with data load. \| 2017-12-15 05:49:52 FGBLH8 [CB] #8 \| Reloading chart. \| 2017-12-15 05:49:52 FGBLH8 [CB] #9 \| Download is complete for all contract months in chart. Proceeding with data load. \| 2017-12-15 05:49:52 FGBLH8 [CB] #9 \| Reloading chart. \| 2017-12-15 05:49:52 FGBLH8 [CB] Renko 2t #1 \| Reloading chart. \| 2017-12-15 05:49:52 FGBLH8 [CB] 15 Min #2 \| Reloading chart. \| 2017-12-15 05:49:52 FGBLH8 [CB] 30 Min #3 \| Reloading chart. \| 2017-12-15 05:49:52 FGBLH8 [CB] 60 Min #4 \| Reloading chart. \| 2017-12-15 05:49:52 FGBLH8 [CB] 15 Min #5 \| Reloading chart. \| 2017-12-15 05:49:52 Delaying start of download for FGBLH8 \| 2017-12-15 05:49:52 FGBLH8 [CB] 30 Min #6 \| Reloading chart. \| 2017-12-15 05:49:52 FGBLH8 [CB] 60 Min #7 \| Reloading chart. \| 2017-12-15 05:49:52 FGBLH8 [CB] #8 \| Reloading chart. \| 2017-12-15 05:49:52 FGBLH8 [CB] #9 \| Reloading chart. \| 2017-12-15 05:49:53 Requesting market depth updates for: FGBLH8 if supported. \| 2017-12-15 05:49:54 Requesting market depth updates for: FGBLU7 if supported. \| 2017-12-15 05:49:54 GAIN Capital/OEC \| Received Trade Positions request acknowledgment message. Request Result: 2. Request Status: 1 \| 2017-12-15 05:49:55 FGBLH8 [CB] Renko 2t #1 \| Reloading chart. \| 2017-12-15 05:49:55 Symbol Error - FGBLU7 is unknown, unavailable, or improperly formatted. FIX reject reason: Unknown contract \| 2017-12-15 05:49:55 HD Request # 3 \| Downloading Intraday chart data for FGBLH8 to the file FGBLH8.scid. Service: oec \| 2017-12-15 05:49:56 HD Request # 3 \| Download start date-time: 2017-12-14 20:26:14.000 \| 2017-12-15 05:49:56 HD Request # 3 \| Using server: ds4.sierracharts.com port 10149 \| 2017-12-15 05:49:56 Socket (9) \| Creating socket. \| 2017-12-15 05:49:56 Socket (9) \| Connecting to IP: 192.81.56.146. \| 2017-12-15 05:49:56 HD Request # 3 \| Setting DTC encoding to Binary VLS \| 2017-12-15 05:49:57 HD Request # 3 \| Sending historical data logon request message. \| 2017-12-15 05:49:57 HD Request # 3 \| Requesting Intraday data. Start date-time: 2017-12-14 20:26:14. Record interval: 0. Symbol: FGBLH8 \| 2017-12-15 05:49:57 HD Request # 3 \| Decompressing data. \| 2017-12-15 05:49:57 HD Request # 3 \| Receiving Intraday data for FGBLH8 starting at 2017-12-14 20:26:14 \| 2017-12-15 05:49:58 HD Request # 3 \| Timestamp of first Intraday data file record written: 2017-12-14 20:26:22 \| 2017-12-15 05:49:58 Socket (9) \| Initiating close of socket by core. \| 2017-12-15 05:49:58 Socket (9) \| Shutdown started. Waiting for graceful close. \| 2017-12-15 05:49:58 Historical data download thread signaled to stop. \| 2017-12-15 05:49:58 HD Request # 3 \| Received 35446 records from 2017-12-14 20:26:14 to 2017-12-15 05:49:03 (9.4 hours) and wrote 35444 records for FGBLH8 \| 2017-12-15 05:49:58 HD Request # 3 \| Completion time: 2s \| 2017-12-15 05:49:58 HD Request # 3 \| Intraday data download complete for FGBLH8. Unique request ID: 2 \| 2017-12-15 05:49:58 Removed historical data download ID 2 \| 2017-12-15 05:49:58 Real-time Intraday chart data file updates started for FGBLH8 \| 2017-12-15 05:49:58 Intraday chart data file opened for FGBLH8 \| 2017-12-15 05:49:58 Socket (9) \| Socket gracefully closed by remote side. \| 2017-12-15 05:49:58 Socket (9) \| Closed. \| 2017-12-15 05:49:58 Opened cached Intraday file: C:\SierraChart\Data\FGBLH8.scid \| 2017-12-15 05:50:37 HTTP connection to ds01.ddfplus.com:80 (8) \| Socket gracefully closed by remote side. \| 2017-12-15 05:50:56 HTTP connection to ds01.ddfplus.com:80 (8) \| Received socket Close event. \| 2017-12-15 05:50:56 HTTP connection to ds01.ddfplus.com:80 (8) \| Initiating close of socket by core. \| 2017-12-15 05:50:56 HTTP connection to ds01.ddfplus.com:80 (8) \| Graceful close received or receive error. Shutdown complete. Closing socket now. \| 2017-12-15 05:50:56 HTTP connection to ds01.ddfplus.com:80 (8) \| Closed. \| 2017-12-15 05:50:56 File >> Disconnect selected. \| 2017-12-15 05:59:43 GAIN Capital FIX Trading: DisconnectFIX called. \| 2017-12-15 05:59:43 GAIN Capital FIX Trading: Sending a Logout message. \| 2017-12-15 05:59:43 GAIN Capital FAST Data: Sending a Logout message. \| 2017-12-15 05:59:43 GAIN Capital/OEC \| Disconnected. \| 2017-12-15 05:59:43 GAIN Capital FIX Trading: Received a Logout message. \| 2017-12-15 05:59:43 GAIN Capital FIX Trading socket (6) \| Initiating close of socket by core. \| 2017-12-15 05:59:43 GAIN Capital/OEC \| Disconnected from the trading server. \| 2017-12-15 05:59:43 GAIN Capital FIX Trading socket (6) \| Shutdown started. Waiting for graceful close. \| 2017-12-15 05:59:43 GAIN Capital FAST Data socket (7) \| Socket gracefully closed by remote side. \| 2017-12-15 05:59:43 GAIN Capital FAST Data socket (7) \| Received socket Close event. \| 2017-12-15 05:59:43 GAIN Capital FAST Data socket (7) \| Initiating close of socket by core. \| 2017-12-15 05:59:43 GAIN Capital FAST Data: Remote side disconnected without completing the logout sequence. Final messages may have been lost, although unlikely. \| 2017-12-15 05:59:43 GAIN Capital FAST Data socket (7) \| Graceful close received or receive error. Shutdown complete. Closing socket now. \| 2017-12-15 05:59:43 GAIN Capital FAST Data socket (7) \| Closed. \| 2017-12-15 05:59:43 GAIN Capital/OEC \| Disconnected from the FAST market data server. \| 2017-12-15 05:59:43 GAIN Capital FIX Trading socket (6) \| Socket gracefully closed by remote side. \| 2017-12-15 05:59:43 GAIN Capital FIX Trading socket (6) \| Closed. \| 2017-12-15 05:59:43 Replay 4.00X: FGBLH8 [CB] Renko 2t #1 \| Reloading chart. \| 2017-12-15 06:00:35 Replay 4.00X: FGBLH8 [CB] 15 Min #2 \| Reloading chart. \| 2017-12-15 06:00:35 Replay 4.00X: FGBLH8 [CB] 30 Min #3 \| Reloading chart. \| 2017-12-15 06:00:35 Replay 4.00X: FGBLH8 [CB] 60 Min #4 \| Reloading chart. \| 2017-12-15 06:00:35 Replay 4.00X: FGBLH8 [CB] 15 Min #5 \| Reloading chart. \| 2017-12-15 06:00:35 Replay 4.00X: FGBLH8 [CB] 30 Min #6 \| Reloading chart. \| 2017-12-15 06:00:35 Replay 4.00X: FGBLH8 [CB] 60 Min #7 \| Reloading chart. \| 2017-12-15 06:00:35 Replay 4.00X: FGBLH8 [CB] #8 \| Reloading chart. \| 2017-12-15 06:00:35 Replay 4.00X: FGBLH8 [CB] #9 \| Reloading chart. \| 2017-12-15 06:00:35 Replay 4.00X: FGBLH8 #10 \| Reloading chart. \| 2017-12-15 06:00:35 Error opening or reading chart data file. File: C:\SierraChart\Data\FGBLH8.scid \| 2017-12-15 06:00:35 * Error opening or reading chart data file. File: C:\SierraChart\Data\FGBLH8.scid \| 2017-12-15 06:00:35 * Error opening or reading chart data file. File: C:\SierraChart\Data\FGBLH8.scid \| 2017-12-15 06:00:35 * Hi there, Please see above the error message log that pops up when using the replay function. Is there a way to fix this? Thanks in advance.

[2017-12-14 21:08:22] #2 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
The first thing we want you to do is to update Sierra Chart to the current version following these instructions here: Software Download: Fast Update We are also going to be adding additional logging to be able to understand the problem better. This will be out later today. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

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