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Date/Time: Wed, 18 Jul 2018 18:34:53 +0000



i dont get cryptocurrency data

Support Request:
[2017-12-14 09:36:08]
User667799 - Posts: 2
i have sierra chart service package 5 by amp, now i want to connect to cryptocurrencies data dtc. reffering to sierra chart it must be included in my package, but my message log tells me that my current service does not support this function. in account control panel i should change my package.
i dont now what to do, in the account control panel i only can choose cts, it seemed to me that cts has nothing to do with cryptocurrencies data....
can someone advise me, how to get connection to those data? i wont trade, only charting....
tanks a lot

best regards, uwe
[2017-12-14 17:58:06]
Sierra Chart Engineering - Posts: 61884
You need to have your own direct account for this:
https://www.sierrachart.com/index.php?page=doc/DirectAccount.html
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.

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