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Date/Time: Mon, 22 Oct 2018 11:16:32 +0000

Error opening and reading data folder when replaying charts

Support Request:
[2017-12-14 06:14:48]
User565910 - Posts: 5
Hi there,

When I use chart replay function, it's unable to read the file and the following message pops up "Error opening and reading chart data file". This problem has only started to happen since I updated to the new version. When using the replay function, I'm disconnected and in Sim Mode.

I've gone through and checked that I'm not using too much tick data and I only have one market open.

Is there a way to fix this?

[2017-12-14 07:05:08]
Sierra Chart Engineering - Posts: 65069
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Sierra Chart Support - Engineering Level

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