Date/Time: Wed, 25 Apr 2018 10:33:02 +0000
|User273302 - Posts: 7|
I buy from SC real time data and market depth. For a long time everything worked fine, but now my tick data stopped showing - the charts disappeared [M]. When turning on the SC program, this [M] appears for a second and disappears again immediately, that is, that the data is taken from another source. And the dates I get are really not good.
On your web site I found advice to contact SC support. Thank you for your help.
Sierra Chart Engineering - Posts: 59414
Make sure you are connecting to your Live Interactive Brokers account. Refer to:
Sierra Chart Support - Engineering Level
Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
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