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Date/Time: Fri, 20 Apr 2018 10:32:00 +0000



transferring buttons, settings, everthing from one computer to another.

Support Request:
[2017-12-11 11:58:04]
User164231 - Posts: 65
Hi

do you have a video tutorial? I can't seem to transfer all settings including my customized buttons to new computer.

Another frustration is that I am not able to uninstall the sierra chart. how do I redo everything?
[2017-12-11 12:08:52]
Sierra Chart Engineering - Posts: 59270
For the first question, refer to these instructions here:
http://www.sierrachart.com/index.php?page=doc/helpdetails15.html

Here are the instructions to uninstall:
https://www.sierrachart.com/index.php?page=doc/SoftwareDownload.php#Uninstalling

Users are so accustomed to such complex software installations which require an installer. Being that Sierra Chart is so incredibly simple to uninstall just by deleting it, that apparently it is hard to figure out for some.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
Date Time Of Last Edit: 2017-12-11 12:12:53
[2017-12-12 02:28:13]
User164231 - Posts: 65
Edit: out of frustration, after installing SC again on new computer, I run it once and then exit. Next, I went back to my old computer to copy the WHOLE sierra chart file and replace the current one on new computer. Finally, I have successfully copied everything over! Only caveat is the font issue moving from UHD to HD screen. I just go to global setting and change all fonts to default size and all is good as new. Even the settings for brokers data were nicely transferred.

Hope this helps others as well.


Can I confirm it is even possible to transfer customized buttons (my control bars 2) to new computer?

Where is this file residing so that I can copy it to the new computer?

Because I have do as SC suggested for 5 times and the customized control bars (w) were no where to be found. I cringe at the time wasted to create new buttons/setup, and also doing as instructed over and over but getting same results.
Date Time Of Last Edit: 2017-12-12 17:28:50
[2017-12-12 17:28:23]
Sierra Chart Engineering - Posts: 59270
Yes of course. Just follow through the instructions here:
Http://www.sierrachart.com/index.php?page=doc/helpdetails15.html

Control Bar buttons are stored in the Sierra3.CFG file.

If you are using any custom icons for the Control Bar buttons also be sure to copy the \Graphics\Buttons folder from your source installation to the destination installation.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
Date Time Of Last Edit: 2017-12-12 17:30:57

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