Login Page - Create Account

Support Board


Date/Time: Sat, 20 Apr 2024 14:05:24 +0000



Strange problem with tools bar

View Count: 640

[2017-12-10 14:28:31]
fjgaspar - Posts: 62
Hi,

Today, when I have opened sierra charts, I have seen a very strange thing: the tools bar, which always used to be a thin horizontal bar under Menu bar, with icons for different tools, and with a small rectangle on the left showing the state of the connection, is now a wide (it ocuppies almost half of screen), and no icon is showed. Just the connection status at the left, and a big grey bar.

What can be happening and how to solve it?
[2017-12-10 20:40:30]
Sierra Chart Engineering - Posts: 104368
Refer to the instructions here for this:

Control Bar: Control Bar Buttons Too Large

This problem relates tto some unusual behavior with Windows 10.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2017-12-10 20:40:54
[2017-12-10 20:49:22]
fjgaspar - Posts: 62
Thanks for the help. Restart the computer has solved the problem.
[2017-12-10 20:56:01]
Sierra Chart Engineering - Posts: 104368
That is interesting. If this solved the problem, this is clearly unstable behavior on the part of Windows 10.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account