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Date/Time: Wed, 17 Oct 2018 15:16:13 +0000



does not connect

Support Request:
[2017-12-08 20:47:25]
User271989 - Posts: 43
LOG:

Reading Internal Order ID file. | 2017-12-08 01:51:45
Reading Trade Orders file. | 2017-12-08 01:51:45
Reading Trade Positions file. | 2017-12-08 01:51:45
Listening on UDP port 22904. | 2017-12-08 01:51:45
Software version: 1659 | 2017-12-08 01:51:45
Usage end date: 2017-12-23 | 2017-12-08 01:51:45
Enabled for: Advanced Features. | 2017-12-08 01:51:45
Enabled for: Advanced Features 2. | 2017-12-08 01:51:45
Enabled for: Sierra Chart Historical Data Service. | 2017-12-08 01:51:45
Allow Support for Sierra Chart Data Feeds is enabled. | 2017-12-08 01:51:45
Current selected Data/Trading service: SC Data - All Services | 2017-12-08 01:51:45
Chart Update Interval: 500 | 2017-12-08 01:51:45
Time Zone: +00:00:00 (UTC+00) | 2017-12-08 01:51:45
2017-12-08 18:36:44 Local computer time | 2017-12-08 01:51:45
2017-12-08 20:36:44 Local computer time in UTC | 2017-12-08 01:51:45
2017-12-08 20:36:44 Local computer time in SC Time Zone | 2017-12-08 01:51:45
2017-12-08 20:36:44 Server time in UTC | 2017-12-08 01:51:45
Local computer UTC time and Server UTC time difference: 0 seconds. | 2017-12-08 01:51:45
Program path: E:\sierra\ | 2017-12-08 01:51:45
Data Files path: E:\sierra\Data\ | 2017-12-08 01:51:45
OS Version Number: 10.0 | 2017-12-08 01:51:45
Locale Setting: C | 2017-12-08 01:51:45

Checking for new symbol settings for service code scdataallservices | 2017-12-08 01:51:45
HTTPS connection to www.sierrachart.com:443 (5) | Creating socket. Using TLS 1.2. | 2017-12-08 01:51:45
HTTPS connection to www.sierrachart.com:443 (5) | Connecting to IP: 204.15.192.108. | 2017-12-08 01:51:45
Received 5 login tokens. | 2017-12-08 20:36:45
HTTPS connection to www.sierrachart.com:443 (6) | Creating socket. Using TLS 1.2. | 2017-12-08 20:36:47
HTTPS connection to www.sierrachart.com:443 (6) | Connecting to IP: 204.15.192.108. | 2017-12-08 20:36:47
Requesting symbol settings for service code scdataallservices. Overwrite = on. | 2017-12-08 20:36:48
HTTPS connection to www.sierrachart.com:443 (3) | Socket gracefully closed by remote side. | 2017-12-08 20:36:50
HTTPS connection to www.sierrachart.com:443 (3) | Received socket Close event. | 2017-12-08 20:36:50
HTTPS connection to www.sierrachart.com:443 (3) | Initiating close of socket by core. | 2017-12-08 20:36:50
HTTPS connection to www.sierrachart.com:443 (3) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2017-12-08 20:36:50
HTTPS connection to www.sierrachart.com:443 (3) | Closed. | 2017-12-08 20:36:50
HTTPS connection to www.sierrachart.com:443 (6) | Socket gracefully closed by remote side. | 2017-12-08 20:36:52
HTTPS connection to www.sierrachart.com:443 (6) | Received socket Close event. | 2017-12-08 20:36:52
Symbol settings received. | 2017-12-08 20:36:52
Processed 5597 symbol settings. | 2017-12-08 20:36:52
HTTPS connection to www.sierrachart.com:443 (6) | Initiating close of socket by core. | 2017-12-08 20:36:52
HTTPS connection to www.sierrachart.com:443 (6) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2017-12-08 20:36:52
HTTPS connection to www.sierrachart.com:443 (6) | Closed. | 2017-12-08 20:36:52

SC Data - All Services | Connected to data server. | 2017-12-08 20:36:56
HTTPS connection to www.sierrachart.com:443 (5) | Socket gracefully closed by remote side. | 2017-12-08 20:36:57
HTTPS connection to www.sierrachart.com:443 (5) | Received socket Close event. | 2017-12-08 20:36:57
HTTPS connection to www.sierrachart.com:443 (5) | Initiating close of socket by core. | 2017-12-08 20:36:57
HTTPS connection to www.sierrachart.com:443 (5) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2017-12-08 20:36:57
HTTPS connection to www.sierrachart.com:443 (5) | Closed. | 2017-12-08 20:36:57
SC Data - All Services | Disconnected. | 2017-12-08 20:37:31
SC Data - All Services | Disconnected. | 2017-12-08 20:37:31
Checking for new symbol settings for service code BitMEX | 2017-12-08 20:37:31
Current selected Data/Trading service: BitMEX | 2017-12-08 20:37:31
HTTPS connection to www.sierrachart.com:443 (7) | Creating socket. Using TLS 1.2. | 2017-12-08 20:37:31
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2017-12-08 20:37:31
HTTPS connection to www.sierrachart.com:443 (7) | Connecting to IP: 204.15.192.108. | 2017-12-08 20:37:31
Requesting symbol settings for service code BitMEX. Overwrite = on. | 2017-12-08 20:37:31
Symbol settings received. | 2017-12-08 20:37:32
Processed 3 symbol settings. | 2017-12-08 20:37:32

BitMEX | Connecting to the server bitmextrade.sierracharts.com. Port 5569 | 2017-12-08 20:37:34
DTC Client socket (8) | Creating socket. Using TLS 1.2. | 2017-12-08 20:37:34
DTC Client socket (8) | Connecting to IP: 65.182.172.42. | 2017-12-08 20:37:34
BitMEX | Connected to server. | 2017-12-08 20:37:34
BitMEX | Starting socket receive thread. | 2017-12-08 20:37:34
BitMEX | Sending Encoding Request to server | 2017-12-08 20:37:34
BitMEX | Setting DTC encoding to Binary VLS | 2017-12-08 20:37:35
BitMEX | Sending logon request message. | 2017-12-08 20:37:35
BitMEX | Received logon response. | 2017-12-08 20:37:35
BitMEX | Server Name: SC DTC Server. | 2017-12-08 20:37:35
BitMEX | Server protocol version: 8. Client protocol version: 8 | 2017-12-08 20:37:35
BitMEX | Connection error: Username or Password is incorrect. | 2017-12-08 20:37:35
DTC Client socket (8) | Initiating close of socket by core. | 2017-12-08 20:37:35
BitMEX | Disconnected. | 2017-12-08 20:37:35
DTC Client socket (8) | Shutdown started. Waiting for graceful close. | 2017-12-08 20:37:35
DTC Client socket (8) | Socket gracefully closed by remote side. | 2017-12-08 20:37:35
DTC Client socket (8) | Closed. | 2017-12-08 20:37:35
HTTPS connection to www.sierrachart.com:443 (7) | Socket gracefully closed by remote side. | 2017-12-08 20:37:37
HTTPS connection to www.sierrachart.com:443 (7) | Received socket Close event. | 2017-12-08 20:37:37
HTTPS connection to www.sierrachart.com:443 (7) | Initiating close of socket by core. | 2017-12-08 20:37:37
HTTPS connection to www.sierrachart.com:443 (7) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2017-12-08 20:37:37
HTTPS connection to www.sierrachart.com:443 (7) | Closed. | 2017-12-08 20:37:37
[2017-12-08 22:32:32]
Sierra Chart Engineering - Posts: 64895
For instructions to connect to BitMEX, refer to:
https://www.sierrachart.com/index.php?page=doc/BitMEX_Trading.php#SetupInstructions
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
Date Time Of Last Edit: 2017-12-08 22:32:46

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