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Date/Time: Wed, 17 Jan 2018 03:18:00 +0000



Vix futures - ticker not working

Support Request:
[2017-12-08 20:12:29]
User884476 - Posts: 8
Ticker VIXF18 (Interactive Brokers / CFE) is not loading. SC log says symbol does not exist. No 2018 works in fact. VIXZ17 works fine. Is this something in your end or Interactive Brokers?


HD Request # 6 | Message from IB: No security definition has been found for the request. IB Error Code: 200. Request ID: 10. | 2017-12-08 14:07:18
HD Request # 6 | Error downloading historical Intraday data for VIXF18. The symbol is unknown to the server. | 2017-12-08 14:07:18
[2017-12-08 22:56:37]
Sierra Chart Engineering - Posts: 56210
For volatility index futures you need to use the symbol format described here with day of month:
https://www.sierrachart.com/index.php?page=doc/IBSymbols.html#Futures_GeneralFormatWithDayOfMonth

So you first have to determine what the day of month is from the symbol lookup within TWS.
Sierra Chart Support - Engineering Level

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