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Date/Time: Fri, 19 Oct 2018 14:42:17 +0000

separate instance

Support Request:
[2017-12-07 21:02:56]
User672082 - Posts: 39
Hi folks,

I am running SC real-time data feed for volume and charting etc..I was told that I could run a separate instance wherein I could use Sierra's DOM, which I like, to route orders straight to Interactive Brokers using the IB data feed in that instance. I have done all of that, moved over the DOM I like from original instance and the DOM seems to be routing to IB, however, the data on the DOM is delayed compared to SC data and the actual IB platform quotes. Any assistance on why this would be happening and how to fix it would be greatly appreciated.
[2017-12-07 21:23:36]
Sierra Chart Engineering - Posts: 64990
You are making this too complicated. Just use a single instance of Sierra Chart which is set to use Interactive Brokers as explained here:
https://www.sierrachart.com/index.php?page=doc/SierraChartRealTimeFuturesStockDataFeed.php#IntegrationWithTradingServices (Integration with Trading Services)

Why would you want to run more than one instance of Sierra Chart?

The Sierra Chart Exchange Data Feed is designed to be as easy as possible to use and is integrated with trading services. We would not be making it this complicated. This is one reason why this was offered many years ago. It is an easy to use data feed that fully integrates with trading services to provide reliable market data.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
Date Time Of Last Edit: 2017-12-07 21:24:23

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