Date/Time: Wed, 17 Oct 2018 06:38:08 +0000
Bought Service Pack but
|Erwin - Posts: 1|
After one buys a service pack how do you activate the charts as mine keeps saying I am on Free time and as such can not do anything.
Sierra Chart - Max - Posts: 3505
Please refer to the response to your ticket here:
The basic issue is that you have multiple Sierra Chart accounts.
Sierra Chart Support
|User736544 - Posts: 1|
I did not realize that and that is what the problem was as all good now. Not sure on how that happened as it must have been when I first downloaded the software. Thanks for the response and my apologies for this confusion.
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