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Date/Time: Wed, 18 Jul 2018 20:23:45 +0000



Import

Support Request:
[2017-12-06 17:28:42]
User39772 - Posts: 237
Hello,

I try to import a file with the following format via Edit->Imort ... :

2017/01/01, 01:01:01, 100.0000
2017/01/01, 01:01:02, 102.7219
2017/01/01, 01:01:03, 104.6416
2017/01/01, 01:01:04, 106.7830
2017/01/01, 01:01:05, 105.2061
2017/01/01, 01:01:06, 100.1609
2017/01/01, 01:01:07, 100.2125
2017/01/01, 01:01:08, 100.8657
2017/01/01, 01:01:09, 101.6117
2017/01/01, 01:01:10, 102.8749
2017/01/01, 01:01:11, 102.9552
2017/01/01, 01:01:12, 105.3059
2017/01/01, 01:01:13, 107.8980
2017/01/01, 01:01:14, 108.2288
2017/01/01, 01:01:15, 107.4076
2017/01/01, 01:01:16, 109.1641
2017/01/01, 01:01:17, 106.8610
2017/01/01, 01:01:18, 107.6565
2017/01/01, 01:01:19, 109.7794
2017/01/01, 01:01:20, 106.8988
2017/01/01, 01:01:21, 108.0531
2017/01/01, 01:01:22, 108.9293
2017/01/01, 01:01:23, 107.2203
2017/01/01, 01:01:24, 106.3867
2017/01/01, 01:01:25, 108.2512
2017/01/01, 01:01:26, 109.2649
2017/01/01, 01:01:27, 108.1915
2017/01/01, 01:01:28, 111.6921
2017/01/01, 01:01:29, 113.6250
2017/01/01, 01:01:30, 112.6283
2017/01/01, 01:01:31, 115.3483
2017/01/01, 01:01:32, 113.4668
2017/01/01, 01:01:33, 113.1298
2017/01/01, 01:01:34, 115.1327
2017/01/01, 01:01:35, 114.6437
2017/01/01, 01:01:36, 115.9708
2017/01/01, 01:01:37, 114.5386
2017/01/01, 01:01:38, 116.6096
2017/01/01, 01:01:39, 119.8882
2017/01/01, 01:01:40, 118.9170

etc. (file is much more longer).

I see a blue progress bar that seems to indicate that SC is loading the file, but I see nothing on the chart and nothing in the Edit-Tool (all fields are empty).

Any hints would be helpful.
[2017-12-06 18:37:49]
Sierra Chart Engineering - Posts: 61884
This data format looks fine. However, you are running an older version of Sierra Chart. You must update the current version for the most up-to-date import functionality:
https://www.sierrachart.com/index.php?page=doc/SoftwareDownload.php#FastUpdate

You are not going to see any chart until the time the import is complete.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
Date Time Of Last Edit: 2017-12-06 18:38:13
[2017-12-06 19:48:36]
User39772 - Posts: 237
Thank you: I updated to 1659.

Still only an empty chart visible but now I can see the date in the intraday editor.

Data is stored in a file named text.txt as shown above.

Message Log says:

TEXT 1 Min #4 | Reloading chart. | 2017-12-06 14:44:53
TEXT 1 Min #4 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\Tradingtools\SierraChart\Data\text.scid | 2017-12-06 14:44:53

Currently I'm in free mode, could this be the reason ?
[2017-12-06 20:43:36]
Sierra Chart Engineering - Posts: 61884
Attach the text file so we can test.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.

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