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Date/Time: Tue, 17 Jul 2018 17:42:55 +0000



correct data symbol for hang seng on IB

Support Request:
[2013-04-04 18:34:26]
remynz - Posts: 17
Getting the following error when using the symbol suggested on the platform for hang seng futures with IB.. what is the code i should be using?

Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\HHI-201304-HKFE.scid | 2013-04-05 07:14:43
HD Request # 642 - Downloading Intraday chart data for HHI-201304-HKFE to the file HHI-201304-HKFE.scid | 2013-04-05 07:14:43
HD Request # 642 - Requesting a total of 300 days and 0 seconds. | 2013-04-05 07:14:43
HD Request # 642 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 25833600. | 2013-04-05 07:14:43
HD Request # 642 - Requesting 1 Day of data at 30 secs with ending Date-Time at 20120609 19:24:43 GMT for HHI-201304-HKFE | 2013-04-05 07:14:43
Message from IB: No security definition has been found for the request. IB Error Code: 200. Request ID: 263. | 2013-04-05 07:14:44
Historical Data Symbol Error: HHI-201304-HKFE is unknown, unavailable, or improperly formatted. | 2013-04-05 07:14:44
HD Request # 642 - Error downloading historical Intraday data for HHI-201304-HKFE. The symbol was not found. | 2013-04-05 07:14:44
HD Request # 642 - Received 0 records and wrote 0 records for HHI-201304-HKFE | 2013-04-05 07:14:44
HD Request # 642 - Intraday download COMPLETE for HHI-201304-HKFE | 2013-04-05 07:14:44
Real-time intraday chart data file updates started for HHI-201304-HKFE | 2013-04-05 07:14:44

[2013-04-04 18:36:59]
Sierra Chart Engineering - Posts: 61840
Look in the list of symbols again. You are looking for HSI.
Sierra Chart Support - Engineering Level

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