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Date/Time: Thu, 26 Apr 2018 07:35:43 +0000



Spreadsheet formulas are Blank after update

Support Request:
[2017-12-05 16:31:59]
bradh - Posts: 26
Today I was told by Infinity Futures that I needed to update my application. I completed the process and now that I am on version 1658, all of my spreadsheet formulas are missing. If I create a new chart, attach a spreadsheet for trading, put 1's in K3 and M3, and then save all, the cells are blank after re-opening the chart book.

This is incredibly inconvenient. None of my spreadsheets work now. HELP!

If there is a new setting that is causing this, please let me know. I hope my files are OK and the application is not reading them correctly.
[2017-12-05 17:24:13]
bradh - Posts: 26
Note that after reverting back to 1651 or 1605, the spreadsheets are fine.
[2017-12-05 18:00:53]
Sierra Chart Engineering - Posts: 59446
We can see that 1658 does have a problem with the opening of Spreadsheets. We apologize for that. We have removed that as the main release.


For now just go back to version 1656:
https://www.sierrachart.com/index.php?page=doc/SoftwareDownload.php#Rollback

If necessary there are backup spreadsheet files in the Backups subfolder in the folder that Sierra Chart is installed to.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
Date Time Of Last Edit: 2017-12-05 18:05:08
[2017-12-05 19:23:15]
Sierra Chart Engineering - Posts: 59446
This issue is now resolved in version 1659.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.

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