Login Page - Create Account

Support Board


Date/Time: Thu, 25 Apr 2024 01:54:01 +0000



Spreadsheet formulas are Blank after update

View Count: 698

[2017-12-05 16:31:59]
bradh - Posts: 854
Today I was told by Infinity Futures that I needed to update my application. I completed the process and now that I am on version 1658, all of my spreadsheet formulas are missing. If I create a new chart, attach a spreadsheet for trading, put 1's in K3 and M3, and then save all, the cells are blank after re-opening the chart book.

This is incredibly inconvenient. None of my spreadsheets work now. HELP!

If there is a new setting that is causing this, please let me know. I hope my files are OK and the application is not reading them correctly.
[2017-12-05 17:24:13]
bradh - Posts: 854
Note that after reverting back to 1651 or 1605, the spreadsheets are fine.
[2017-12-05 18:00:53]
Sierra Chart Engineering - Posts: 104368
We can see that 1658 does have a problem with the opening of Spreadsheets. We apologize for that. We have removed that as the main release.


For now just go back to version 1656:
Software Download: Software Rollback Procedure

If necessary there are backup spreadsheet files in the Backups subfolder in the folder that Sierra Chart is installed to.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2017-12-05 18:05:08
[2017-12-05 19:23:15]
Sierra Chart Engineering - Posts: 104368
This issue is now resolved in version 1659.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account