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Date/Time: Thu, 28 Mar 2024 17:47:12 +0000



Cumlative Delta recurring issue

View Count: 844

[2017-12-05 16:08:23]
User672082 - Posts: 60
This keeps happening daily. I have to delete/edit and re-download data daily.



http://www.sierrachart.com/image.php?Image=1512490079195.png
[2017-12-05 19:14:11]
Sierra Chart Engineering - Posts: 104368
We cannot answer anything about this because we have little idea about the configuration of the chart. We do not even know the symbol.

We have to see the standard chart bars as well. Here are the instructions to post an image of the chart:
https://www.sierrachart.com/index.php?page=PostingInformation.php#Image
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2017-12-06 00:24:59]
User672082 - Posts: 60
Thats the point, the standard bar charts are flat lined. Thew symbol is there when I uploaded the chart. Here is another MAJOR data problem. Just in case you cannot see the symbol again, it is CL - 201801-Nymex (CV)

http://www.sierrachart.com/image.php?Image=1512519841465.png
[2017-12-06 02:17:17]
Sierra Chart Engineering - Posts: 104368
You need to refer to this section here:
http://www.sierrachart.com/index.php?page=doc/helpdetails47.html#RepeatingBars

And you must use the Sierra Chart Exchange Data Feed for the proper data feed for that study:

Sierra Chart Exchange Data Feed

Otherwise it is simply inaccurate.

Without using the proper data feed we will decline further support for any data questions like this and you are going to have endless problems.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2017-12-06 02:19:44

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