Login Page - Create Account

Support Board


Date/Time: Sat, 21 Apr 2018 21:15:26 +0000



Flex Renko broken on GDAXI this morning.

Support Request:
[2017-12-04 08:16:55]
gomifromparis - Posts: 189
Sorry, another Renko issue.
Seems GDAXI had a bad tick that ruined the flex renko, it won't create another bar.
imageRENKOGDAXI.png / V - Attached On 2017-12-04 08:16:50 UTC - Size: 50.85 KB - 33 views
[2017-12-04 08:19:13]
Sierra Chart Engineering - Posts: 59305
We are checking on this.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
[2017-12-04 08:36:57]
Sierra Chart Engineering - Posts: 59305
This is just a comparison issue because the symbol trades in values with precision to .01 or sometimes even .001.

For now set Chart >> Chart Settings >> Price Display Format to .01.

This will solve the problem for now until we work out a solution later today.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
Date Time Of Last Edit: 2017-12-04 09:33:03
[2017-12-05 05:00:01]
Sierra Chart Engineering - Posts: 59305
This is resolved in version 1658.

It was basically a floating-point comparison issue.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.

To post a message in this thread, you need to login with your Sierra Chart account:

Login


Login Page - Create Account