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Date/Time: Thu, 26 Apr 2018 13:05:25 +0000



Candles formation issue

Support Request:
[2013-04-04 18:26:21]
Zonescalper - Posts: 6
Dear support,

The candles in my 2 minute chart are not correctly created. The first chart has candles created at 14:12 and 14:14 and then again time says 14:12 and 14:14 for the two candles after that.

http://www.sierrachart.com/image.php?l=1365099347691.png

The second chart I have redownloaded the chart again and I get the correct chart.

http://www.sierrachart.com/image.php?l=136509937346.png

What can I do to solve this candle formation issue?

Kind regards, Zones
[2013-04-04 21:07:02]
Sierra Chart Engineering - Posts: 59446
How do you have:
Global Settings >> Data/Trade Service Settings >> Timestamp Using Local Computer Clock set?

In general what you have is a time stamping problem. Refer to help topic 38 here:
http://www.sierrachart.com/index.php?l=doc/helpdetails38.html
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.

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