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Date/Time: Wed, 17 Oct 2018 02:25:06 +0000



Intraday data missing

Support Request:
[2017-11-30 00:19:53]
Frank Ace - Posts: 8
http://www.sierrachart.com/image.php?Image=1512001118658.png

data missing from 8:39am to 10:35am
image11.29 CL daa missing.PNG / V - Attached On 2017-11-30 00:16:17 UTC - Size: 99.84 KB - 87 views
[2017-11-30 01:19:05]
Sierra Chart Engineering - Posts: 64887
Follow the instructions here:
https://www.sierrachart.com/index.php?page=doc/HistoricalIntradayData.html#RetryDownloadDataInChart
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
[2017-11-30 02:13:29]
Frank Ace - Posts: 8
I tried this way several times but it did not work.
[2017-11-30 02:38:03]
Sierra Chart Engineering - Posts: 64887
The data was missing on the server and has now been restored.

Try again:

https://www.sierrachart.com/index.php?page=doc/HistoricalIntradayData.html#RetryDownloadDataInChart
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.

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