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Date/Time: Mon, 16 Jul 2018 16:13:36 +0000



Don't tell me it is me.

Support Request:
[2017-11-29 19:22:06]
User466220 - Posts: 43
I just placed a buy on C @ 75.11 and it executed as if it was a market order. Something is VERY wrong with your software. You guys are clowns.
[2017-11-29 22:07:56]
Sierra Chart Engineering - Posts: 61810
Contact Interactive Brokers about this. This should be common sense. The orders are filled by your broker and the exchange unless you are using Trade Simulation Mode.

The statements you are making are totally out of line here and completely untrue. This is not a Sierra Chart problem. Also, you can examine the Trade Activity Log to see what has happened:
https://www.sierrachart.com/index.php?page=doc/TradeActivityLog.php#ViewingHistoricalTradeActivity

Additional information:
https://www.sierrachart.com/index.php?page=doc/TradeActivityLogAnalysis.php#SupportAssistedTradeActivityLogAnalysis
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
Date Time Of Last Edit: 2017-11-29 22:09:59
[2017-11-29 22:10:25]
Sierra Chart Engineering - Posts: 61810
In the case of orders in Trade Simulation Mode, refer to:
https://www.sierrachart.com/index.php?page=doc/TradeSimulation.php#HowOrdersAreFilled

And be sure to refer to the prior response above.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
Date Time Of Last Edit: 2017-11-29 22:11:29

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