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Date/Time: Tue, 23 Jan 2018 06:19:29 +0000



TICK and AD not working !!!

Support Request:
[2017-11-29 15:07:09]
AKR - Posts: 315
xxx
[2017-11-29 15:38:24]
Sierra Chart Engineering - Posts: 56390
This has been resolved.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
[2017-11-29 15:40:58]
User46051 - Posts: 7
No it wasn't resolved!
that was just completely epic fail, guys. At lest fix it today. How is that even possible.
[2017-11-29 15:57:13]
Sierra Chart Engineering - Posts: 56390
Why do you say it is not resolved?

We do not observe any problem with the Sierra Chart provided market statistics at this time.

Also this is due to an issue which is totally outside of our control. Our data provider is having some network connectivity issues.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
[2017-11-29 16:04:53]
User46051 - Posts: 7
You fixed it only on nyse data, nasdaq data still dead.
[2017-11-29 16:34:30]
Sierra Chart Engineering - Posts: 56390
Yes we can see that. We are looking into this. Also we did not do anything to fix the market statistics data issue. It was resolved by our data provider.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.

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