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Date/Time: Tue, 23 Oct 2018 17:31:50 +0000

DATA CQG FIX Trader, frozen when aplication indicator

Support Request:
[2017-11-29 10:51:06]
User39370 - Posts: 2
Hello everyone, I need to advise, I use DATA CQG FIX Trader.
I have the problem of stopping data from any ticker and time frame. The price moves, but the chart frozes at the time and place. Nothing moves. For 2 min, 30 min on Nasdaqu, oil, SPY, USD / EUR everywhere is the same problem. When I put the ticker in the "magic formula" setting for the -BID_ASK_TRADE_SYNC indicator, it stops my data going I tried to change several ways I uninstalled the indicator from DATA. Re-installed the indicator from the web pages. Nothing. Then, the indicator was installed in DATA by another merchant. Nothing. Used the older, older version of the indicator, then the non-standard version of the indicator, nothing. When I open Time and Sales, the difference between my data and "healthy" is such that my data is absurdly regular. Normally, there is trade in different random packages, but it is systematic repetitive trades, just the same, regular trade.
I'm used to trading on this indicator daily and without it I'm lost, I need to advise why it's happening and how to fix it. Thank you for the advice.
[2017-11-29 18:33:35]
Sierra Chart Engineering - Posts: 65131
Your Sierra Chart account is expired.

Do not use any data recording suffixes like:
-BID_ASK_TRADE_SYNC unless you understand them.

Only use the symbols found through File >> Find Symbol. If there is a problem with the updating of the chart, refer to help topic 3:
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
Date Time Of Last Edit: 2017-11-29 18:34:26

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