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Date/Time: Wed, 24 Apr 2024 09:33:57 +0000



getting my laptop to log in

View Count: 630

[2017-11-27 20:08:38]
User87340 - Posts: 5
I've got a new laptop and I want to login using my rithmic log in from my desk top. Broker says everything is good on their side....live feed, etc. Sierra Charts says everything is good on their side. I've done everything everyone has suggested, but still no connection. Just keeps retrying and retrying....any suggestion? JH
[2017-11-27 20:25:34]
Sierra Chart Engineering - Posts: 104368
Most likely you are getting a permission denied error from Rithmic. Refer to:
Rithmic Trading Platform Service: Permission Denied Resolution Procedure
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2017-11-27 20:25:58

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