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Date/Time: Sun, 28 Apr 2024 22:57:54 +0000



BitMEX (Testnet) - Connection issue

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[2017-11-23 16:33:41]
skann29 - Posts: 3
Hi,

Setting up the connectivity for "BitMEX (Testnet)" for the first time. When I select "BitMEX (Testnet)" in data services, it is not asking for any userid and password. Can anybody help to resolve the below connectivity issue.

BitMEX (Testnet) | Connecting to the server bitmextrade.sierracharts.com. Port 5567 | 2017-11-23 08:29:50
DTC Client socket (23) | Creating socket. Using TLS 1.2. | 2017-11-23 08:29:50
DTC Client socket (23) | Connecting to IP: 65.182.172.42. | 2017-11-23 08:29:50
BitMEX (Testnet) | Connected to server. | 2017-11-23 08:29:50
BitMEX (Testnet) | Starting socket receive thread. | 2017-11-23 08:29:50
BitMEX (Testnet) | Sending Encoding Request to server | 2017-11-23 08:29:50
BitMEX (Testnet) | Setting DTC encoding to Binary VLS | 2017-11-23 08:29:50
BitMEX (Testnet) | Sending logon request message. | 2017-11-23 08:29:50
BitMEX (Testnet) | Received logon response. | 2017-11-23 08:29:50
BitMEX (Testnet) | Server Name: SC DTC Server. | 2017-11-23 08:29:50
BitMEX (Testnet) | Server protocol version: 8. Client protocol version: 8 | 2017-11-23 08:29:50
BitMEX (Testnet) | Connection error: Username or Password is incorrect. | 2017-11-23 08:29:50
DTC Client socket (23) | Initiating close of socket by core. | 2017-11-23 08:29:50
BitMEX (Testnet) | Disconnected. | 2017-11-23 08:29:50
DTC Client socket (23) | Shutdown started. Waiting for graceful close. | 2017-11-23 08:29:50
DTC Client socket (23) | Socket gracefully closed by remote side. | 2017-11-23 08:29:50
DTC Client socket (23) | Closed. | 2017-11-23 08:29:50
[2017-11-24 02:24:57]
Sierra Chart Engineering - Posts: 104368
You need to follow through the instructions here:

https://www.sierrachart.com/index.php?page=doc/BitMEX_Trading.php#SetupInstructions
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
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