Login Page - Create Account

Support Board


Date/Time: Sun, 28 Apr 2024 23:00:53 +0000



CBOT spread no longer providing data

View Count: 772

[2017-11-22 05:09:56]
TraderD - Posts: 56
Hello,

I use IB with Sierra data support. The Dec ZN/ZB (NOB) spread stopped providing data on Nov. 14. The symbol is NOB 03-01 Z17.FUT_SPREAD.CBOT

I tried creating a new chart and DOM with the symbol, but doesn't make a difference. Please advise.

Thanks.
[2017-11-22 05:31:45]
Sierra Chart Engineering - Posts: 104368
This symbol is updating fine.

We think the problem might have to do with symbol settings and that should be resolved now.

Update to the current version of Sierra Chart following the instructions here:
Software Download: Fast Update
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2017-11-22 19:53:34]
TraderD - Posts: 56
Thanks, works now after updating.

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account