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Date/Time: Sat, 20 Apr 2024 02:07:05 +0000



CQG

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[2017-11-21 15:01:18]
User225658 - Posts: 5
Dear Sir/Madam,
I am not getting any number bars data on May 2018 and July 2018 soybeans, wheat and corn.
I am using SierraPackage 5 on CQG. Could you please let me know when those contracts will be added to SierraChart?

Best regards, Nadya
[2017-11-21 17:43:09]
Sierra Chart Engineering - Posts: 104368
Provide an image of just one of the charts, by following these instructions:
https://www.sierrachart.com/index.php?page=doc/PostingInformation.php#Image
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2017-11-22 12:18:41]
User225658 - Posts: 5
Dear Sir/Madam,
I am not getting any number bars data on May 2018 and July 2018 soybeans, wheat and corn.
I am using SierraPackage 5 on CQG. Could you please let me know when those contracts will be added to SierraChart?

Best regards, Nadya
http://www.sierrachart.com/image.php?Image=1511353105877.png
[2017-11-22 18:03:18]
Sierra Chart Engineering - Posts: 104368
Update Sierra Chart to the current version following these instructions here:
Software Download: Fast Update

Follow the instructions here to update the Symbol Settings:
Global Symbol Settings: Update Global Symbol Settings

Re-download all the data in the chart by going to the chart and selecting "Edit >> Delete All Data and Download".
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2017-11-24 13:42:45]
User225658 - Posts: 5
Dear Sir/Madam,
I followed your instructions but failed: intraday stock quotes of futures are not displayed for wheat, corn, soybeans (with expiration dates May 2018, July 2018).
My Sierra Chart Versin is 1649.
My actions are:
FS--CORN FUTURES (F.US.ZCE)--May 2018 (F.US.ZCEK18)--OPEN INTRADAY CHART--DOWNLOAD FAILED
[2017-11-24 20:38:19]
Sierra Chart Engineering - Posts: 104368
We apologize for this. These contracts are now listed and historical intraday data is now available for them.

Re-download all the data in the chart by going to the chart and selecting "Edit >> Delete All Data and Download".
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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