Login Page - Create Account

Support Board


Date/Time: Thu, 28 Mar 2024 14:56:25 +0000



Chart data not filling

View Count: 1820

[2013-04-04 15:13:46]
User23815 - Posts: 209
New user. Charting Futures currencies. Daily chart. Symbols for EUR, GBP work fine. When I start new chart for JPY and CHF (Interactive Brokers feed) they show a single bar on the left side of the chart. The same symbols work fine in intraday settings ie: 60, 15. I duplicated the charts from EUR daily and then changed the symbol. I get the message in red, download failed. Thanks
[2013-04-04 18:11:25]
Sierra Chart Engineering - Posts: 104368
Please restart Sierra Chart to get updated symbol settings.

After this, reopen the Historical Daily charts for these symbols by going to File >> Find Symbol.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2013-04-04 18:52:04]
User23815 - Posts: 209
Thanks, that did it

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account