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Date/Time: Fri, 18 Jan 2019 10:37:18 +0000

Chart data not filling

Support Request:
[2013-04-04 15:13:46]
User23815 - Posts: 187
New user. Charting Futures currencies. Daily chart. Symbols for EUR, GBP work fine. When I start new chart for JPY and CHF (Interactive Brokers feed) they show a single bar on the left side of the chart. The same symbols work fine in intraday settings ie: 60, 15. I duplicated the charts from EUR daily and then changed the symbol. I get the message in red, download failed. Thanks
[2013-04-04 18:11:25]
Sierra Chart Engineering - Posts: 68043
Please restart Sierra Chart to get updated symbol settings.

After this, reopen the Historical Daily charts for these symbols by going to File >> Find Symbol.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
[2013-04-04 18:52:04]
User23815 - Posts: 187
Thanks, that did it

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