Login Page - Create Account

Support Board


Date/Time: Fri, 19 Apr 2024 16:35:49 +0000



Using Sierra chart in two separate PC's

View Count: 1525

[2013-09-11 10:19:41]
katek - Posts: 28
Hello,

I used to have Sierra Charts running in two machines (using the same license). I believe we could have it running in up to 5 machines at the same time.
Is not the case any more? Do we need now one license for each machine?
[2013-09-11 10:24:36]
Sierra Chart Engineering - Posts: 104368
You can use Sierra Chart on up to 2 computers at a time. With package 5 you can use Sierra Chart on three systems.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2013-09-11 22:13:41]
katek - Posts: 28
Hi,

For some reason when I log-in on sierra chart on the second machine, the sierra charts stops updating the data.
The following is the message log:

Message from IB: Market data farm connection is broken:usfuture.us. IB Error Code: 2103. Request ID: -1. | 2013-09-11 18:04:42
Message from IB: Market data farm connection is broken:cafarm. IB Error Code: 2103. Request ID: -1. | 2013-09-11 18:04:42
Message from IB: Market data farm connection is broken:cashfarm. IB Error Code: 2103. Request ID: -1. | 2013-09-11 18:04:42
Message from IB: Market data farm connection is broken:usfarm. IB Error Code: 2103. Request ID: -1. | 2013-09-11 18:04:42
Message from IB: HMDS data farm connection is broken:ilhmds. IB Error Code: 2105. Request ID: -1. | 2013-09-11 18:04:42
Message from IB: Market depth data has been RESET. Please empty deep book contents before applying any new entries.. IB Error Code: 317. Request ID: 100002. | 2013-09-11 18:04:42
Message from IB: Market data farm connection is broken:usfuture. IB Error Code: 2103. Request ID: -1. | 2013-09-11 18:04:42
Message from IB: Market data farm connection is OK:cashfarm. IB Error Code: 2104. Request ID: -1. | 2013-09-11 18:04:42
Message from IB: HMDS data farm connection is OK:ilhmds. IB Error Code: 2106. Request ID: -1. | 2013-09-11 18:04:42
Message from IB: Market data farm connection is OK:usfuture.us. IB Error Code: 2104. Request ID: -1. | 2013-09-11 18:04:42
Message from IB: Market data farm connection is OK:usfuture. IB Error Code: 2104. Request ID: -1. | 2013-09-11 18:04:42
Message from IB: Market data farm connection is OK:cafarm. IB Error Code: 2104. Request ID: -1. | 2013-09-11 18:04:42
Message from IB: Market data farm connection is OK:usfarm. IB Error Code: 2104. Request ID: -1. | 2013-09-11 18:04:42
Message from IB: HMDS data farm connection is inactive but should be available upon demand.ilhmds. IB Error Code: 2107. Request ID: -1. | 2013-09-11 18:10:42


[2013-09-11 23:13:28]
Sierra Chart Engineering - Posts: 104368
These are all messages from Interactive Brokers. However, we see nothing unusual about them.

Refer to help topic 3 here:
Http://www.sierrachart.com/index.php?l=doc/helpdetails3.html
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account