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Date/Time: Thu, 16 May 2024 13:32:41 +0000



Low Resolution problem

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[2017-10-25 16:34:40]
User348467 - Posts: 1
Hi,

I have been using SC for couple of days, I am working on FullHD display, but today my resolution changed for some reason, but I didn´t do any changes in any settings. All other applications on my computer are working on FHD, but SC is working in lower resolution. You can see the screenshot made yesterday and today and see the difference. Also, in Windows settings the size of text and applications is set on 100%.
I also noticed that when I want to use Replay mode, I am not able to do it, because the Replay window is now out of screen due to the resolution issue and I cannot reach it.
Can you please help?
Date Time Of Last Edit: 2017-10-25 16:41:34
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[2017-10-25 17:53:14]
Sierra Chart Engineering - Posts: 104368

I also noticed that when I want to use Replay mode, I am not able to do it, because the Replay window is now out of screen due to the resolution issue and I cannot reach it.

Refer to:
Replaying Charts: Chart Replay Window Not Visible

In regards to the resolution, that is a system specific issue. It is not something controlled by Sierra Chart. You need to do your own research on what to do about that. We have no idea.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

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Date Time Of Last Edit: 2017-10-25 17:53:54

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