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Date/Time: Wed, 15 May 2024 17:15:36 +0000



not receiving Real-Time Data From Data Feed

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[2017-10-24 12:48:08]
Marek - Posts: 3
Hello,

I´m not receiving Real-Time Data From Data Feed - I went throught the Help topic 3 and nothing helped :-(
Date Time Of Last Edit: 2017-10-24 12:48:25
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[2017-10-24 13:16:40]
Sierra Chart Engineering - Posts: 104368
What futures trading/brokerage service do you use? For the reason why we ask this question, refer to:

Sierra Chart Exchange Data Feed: Understanding and Accessing Data From the CME, CBOT, NYMEX, COMEX Exchanges
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2017-10-24 13:55:05]
Marek - Posts: 3
I´m currently not using a trading/brokerage service.
I´m going for SIM now.
Date Time Of Last Edit: 2017-10-24 13:56:40
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[2017-10-24 14:26:27]
Sierra Chart Engineering - Posts: 104368
You were given a warning message before being allowed to activate the lower-cost CME Group exchange fees, that you must have a supported trading account.

You have to pay the higher priced exchange fees. Refer to:

https://www.sierrachart.com/index.php?page=doc/FuturesData.php#CMEExchangesNotEntitledUnlessTradingAccount
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2017-10-24 14:26:59
[2017-10-24 14:38:24]
Marek - Posts: 3
But I have trading account at Interactive Brokers....
[2017-10-24 18:06:37]
Sierra Chart Engineering - Posts: 104368
Therefore, follow the instructions here:
Sierra Chart Exchange Data Feed: Integration with Trading Services
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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