Support Board
Date/Time: Wed, 17 Dec 2025 23:37:32 +0000
not receiving Real-Time Data From Data Feed
View Count: 899
| [2017-10-24 12:48:08] |
| Marek - Posts: 3 |
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Hello, I´m not receiving Real-Time Data From Data Feed - I went throught the Help topic 3 and nothing helped :-( Date Time Of Last Edit: 2017-10-24 12:48:25
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error.PNG| [2017-10-24 13:16:40] |
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What futures trading/brokerage service do you use? For the reason why we ask this question, refer to: https://www.sierrachart.com/index.php?page=doc/SierraChartRealTimeFuturesStockDataFeed.php#UnderstandingAccessingDataFromCME Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-10-24 13:55:05] |
| Marek - Posts: 3 |
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I´m currently not using a trading/brokerage service. I´m going for SIM now. Date Time Of Last Edit: 2017-10-24 13:56:40
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| [2017-10-24 14:26:27] |
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You were given a warning message before being allowed to activate the lower-cost CME Group exchange fees, that you must have a supported trading account. You have to pay the higher priced exchange fees. Refer to: https://www.sierrachart.com/index.php?page=doc/FuturesData.php#CMEExchangesNotEntitledUnlessTradingAccount Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-10-24 14:26:59
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| [2017-10-24 14:38:24] |
| Marek - Posts: 3 |
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But I have trading account at Interactive Brokers....
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| [2017-10-24 18:06:37] |
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Therefore, follow the instructions here: https://www.sierrachart.com/index.php?page=doc/SierraChartRealTimeFuturesStockDataFeed.php#IntegrationWithTradingServices Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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