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Date/Time: Tue, 16 Apr 2024 04:23:42 +0000



CTS problem loading symbols yg/yi

View Count: 1438

[2013-09-10 04:35:17]
N!co - Posts: 140
Hi,

I dubble cheaked with my broker, I should have access to YG/YI symbols, yet I am unable to get data



Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\3\Data\ECBT_C-YG-ECBT_CFYG 131200000F.scid | 2013-09-10 05:39:26
Starting updates for: ECBT_C-YG-ECBT_CFYG 131200000F | 2013-09-10 05:39:26
Symbol Error: ECBT_C-YG-ECBT_CFYG 131200000F is unknown, unavailable, or improperly formatted. CTS FIX: Symbol format needs to be [contract].[market].[exchange]. | 2013-09-10 05:39:26
HD Request # 52 - Downloading Intraday chart data for ECBT_C-YG-ECBT_CFYG 131200000F to the file ECBT_C-YG-ECBT_CFYG 131200000F.scid. Service: cts | 2013-09-10 05:39:26
HD Request # 52 - Error downloading historical Intraday data for ECBT_C-YG-ECBT_CFYG 131200000F. CTS Historical FIX Session. Invalid symbol format. Needs to be [contract].[market].[exchange]. | 2013-09-10 05:39:26
HD Request # 52 - Received 0 records and wrote 0 records for ECBT_C-YG-ECBT_CFYG 131200000F | 2013-09-10 05:39:26
HD Request # 52 - Intraday download COMPLETE for ECBT_C-YG-ECBT_CFYG 131200000F | 2013-09-10 05:39:26
Real-time intraday chart data file updates started for ECBT_C-YG-ECBT_CFYG 131200000F | 2013-09-10 05:39:26


Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\3\Data\ECBT_C-YI-ECBT_CFYI 130900000F.scid | 2013-09-10 06:33:48
Starting updates for: ECBT_C-YI-ECBT_CFYI 130900000F | 2013-09-10 06:33:48
Symbol Error: ECBT_C-YI-ECBT_CFYI 130900000F is unknown, unavailable, or improperly formatted. CTS FIX: Symbol format needs to be [contract].[market].[exchange]. | 2013-09-10 06:33:48
HD Request # 53 - Downloading Intraday chart data for ECBT_C-YI-ECBT_CFYI 130900000F to the file ECBT_C-YI-ECBT_CFYI 130900000F.scid. Service: cts | 2013-09-10 06:33:48
Compressing file: C:\SierraChart\3\Data\ECBT_C-YI-ECBT_CFYI 130900000F.scid. This may take a while... | 2013-09-10 06:33:48
HD Request # 53 - Error downloading historical Intraday data for ECBT_C-YI-ECBT_CFYI 130900000F. CTS Historical FIX Session. Invalid symbol format. Needs to be [contract].[market].[exchange]. | 2013-09-10 06:33:48
HD Request # 53 - Received 0 records and wrote 0 records for ECBT_C-YI-ECBT_CFYI 130900000F | 2013-09-10 06:33:48
HD Request # 53 - Intraday download COMPLETE for ECBT_C-YI-ECBT_CFYI 130900000F | 2013-09-10 06:33:48
Real-time intraday chart data file updates started for ECBT_C-YI-ECBT_CFYI 130900000F | 2013-09-10 06:33:48

[2013-09-10 05:46:49]
Sierra Chart Engineering - Posts: 104368
You are using the old symbol format.

To make sure you only see the new symbols, go to Global Settings >> Symbol Settings. Press to Full Reset button. Wait for the Symbols list to fill and then press OK.

After this open charts through File >> Find Symbol.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
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[2013-09-10 13:14:44]
N!co - Posts: 140
thx, solved

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