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Date/Time: Wed, 17 Jan 2018 09:27:20 +0000



[Sticky] - Additional Cost for Using CQG

Support Request:
[2017-10-10 21:05:09]
Sierra Chart Engineering - Posts: 56211
We got this from CQG and this cost will have to be passed on to users:

Additionally, as of December 1, 2017, CQG will bill SierraChart $500.00 per month for use of the Order Routing services, which covers use of the SierraChart private label for Order Routing across all FCMs.

The per user cost would likely just be about 1 USD additional month.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
Date Time Of Last Edit: 2017-10-11 08:24:38
[2017-10-12 06:43:24]
User13668 - Posts: 197
So I reached out to AMP (my broker) and asked how this would be charged given I have SC through my AMP relationship.

This is their reply:

AMP does not fall under "across all FCMs"
it should say..."across all FCMs...except AMP" :)

No pricing change on our side. This will be no effect to AMP customers

You can post this reply if you see fit

thanks

Dan

[2017-10-15 02:23:06]
NumbersBars - Posts: 133
Hi Support,
Just to clarify, will this additional cost be charged by SierraChart,which means we need to deposit fund in SierraChart account?
or it will be charged by broker?
[2017-10-15 02:42:12]
Sierra Chart Engineering - Posts: 56211
By Sierra Chart. Most likely we will just slightly increase the pricing for all users. Something small like .25 or $.50/month.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
Date Time Of Last Edit: 2017-12-24 22:39:33
[2017-10-31 12:58:40]
cross - Posts: 53
1. So will the "500$ per month billed to the Sierra Chart company" be spread over the whole community having vanilla SC (SC bougth directly from Sierra Chart company)?

2. What does "use of the Order Routing services" mean? As far as I know Sierra Chart offers no order routing on its own. Or did I miss anything? I have the order routing (CQG) via my broker and I pay for the vanilla SC to Sierra Chart company. Will this be recognized or linked on the CQG side?

Thanks
[2017-10-31 17:10:54]
Sierra Chart Engineering - Posts: 56211
1. We are still deciding on this.

2. CQG is charging us, for our users use of CQG. This is what we need to pass this cost on.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
[2017-11-01 07:30:25]
Sierra Chart Engineering - Posts: 56211
Tentatively, we are not going to take any action on this until January 2018.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
[2017-12-24 22:14:07]
Adam - Posts: 110
Who cares? Its $1 or $10
Why are you in this game if $1 causes debate.

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