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What symbol format to use for IB equity options?

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[2017-10-10 19:33:13] #1 [Go To First Post]
IBUser738106 - Posts: 14
What is the correct symbol format for IB equity options? I have tried the following formats with Find Symbol: AAPL-OPT-20171020-155-C-SMART-100-USD AAPL 171020C155000 AAPL171020C155000 but not getting a bar chart. Here is my message log: Software version: 1621 \| 2017-10-10 18:59:44 Usage end date: 2017-11-10 \| 2017-10-10 18:59:44 Enabled for: Advanced Features. \| 2017-10-10 18:59:44 Enabled for: Sierra Chart Historical Data Service. \| 2017-10-10 18:59:44 Allow Support for Sierra Chart Data Feeds is enabled. \| 2017-10-10 18:59:44 Current selected Data/Trading service: SC Data - All Services \| 2017-10-10 18:59:44 Chart Update Interval: 500 \| 2017-10-10 18:59:44 Time Zone: +00:00:00 (UTC+00) \| 2017-10-10 18:59:44 2017-10-10 13:59:44 Local computer time \| 2017-10-10 18:59:44 2017-10-10 18:59:44 Local computer time in UTC \| 2017-10-10 18:59:44 2017-10-10 18:59:44 Local computer time in SC Time Zone \| 2017-10-10 18:59:44 2017-10-10 18:58:46 Server time in UTC \| 2017-10-10 18:59:44 Local computer UTC time and Server UTC time difference: 0 seconds. \| 2017-10-10 18:59:44 Program path: C:\SierraChart\ \| 2017-10-10 18:59:44 Data Files path: C:\SierraChart\Data\ \| 2017-10-10 18:59:44 OS Version Number: 6.3 \| 2017-10-10 18:59:44 Locale Setting: C \| 2017-10-10 18:59:44 AAPL-OPT-20171020-155-C-SMART-100-USD 1 Min #1 \| Reloading chart. \| 2017-10-10 19:00:59 AAPL-OPT-20171020-155-C-SMART-100-USD 1 Min #1 \| Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\AAPL-OPT-20171020-155-C-SMART-100-USD.scid \| 2017-10-10 19:00:59 SC Data - All Services \| Starting real-time market data updates for: AAPL-OPT-20171020-155-C-SMART-100-USD. ID: 1 \| 2017-10-10 19:01:00 SC Data - All Services \| Subscribing to streaming market data in the service client is not supported. Symbol: AAPL-OPT-20171020-155-C-SMART-100-USD \| 2017-10-10 19:01:00 SC Data - All Services \| Requesting security definition data for: AAPL-OPT-20171020-155-C-SMART-100-USD. ID: 1 \| 2017-10-10 19:01:00 Intraday data recording state for symbol AAPL-OPT-20171020-155-C-SMART-100-USD is set to download 'Pending'. \| 2017-10-10 19:01:00 Delaying start of download for AAPL-OPT-20171020-155-C-SMART-100-USD \| 2017-10-10 19:01:00 HD Request # 2 \| Downloading Intraday chart data for AAPL-OPT-20171020-155-C-SMART-100-USD to the file AAPL-OPT-20171020-155-C-SMART-100-USD.scid. Service: scdataallservices \| 2017-10-10 19:01:05 Compressing file: C:\SierraChart\Data\AAPL-OPT-20171020-155-C-SMART-100-USD.scid. This may take a while. \| 2017-10-10 19:01:05 HD Request # 2 \| Download start date-time: 2017-04-07 19:01:04.000 \| 2017-10-10 19:01:05 Historical data download counter reset. \| 2017-10-10 19:01:05 HD Request # 2 \| Requesting historical Intraday Minute data for AAPL-OPT-20171020-155-C-SMART-100-USD starting at 2017-04-07 15:01:04 (Exchange time). \| 2017-10-10 19:01:05 HTTP connection to ds01.ddfplus.com:80 (6) \| Creating socket. \| 2017-10-10 19:01:05 HTTP connection to ds01.ddfplus.com:80 (6) \| Connecting to IP: 8.18.161.123. \| 2017-10-10 19:01:05 HD Request # 2 \| Error downloading historical Intraday data for AAPL-OPT-20171020-155-C-SMART-100-USD. Error executing query: Invalid symbol \| 2017-10-10 19:01:05 HD Request # 2 \| Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for AAPL-OPT-20171020-155-C-SMART-100-USD \| 2017-10-10 19:01:05 HD Request # 2 \| Intraday download COMPLETE for AAPL-OPT-20171020-155-C-SMART-100-USD. Completion time: 0s. Unique request ID: 1 \| 2017-10-10 19:01:05 Removed historical data download ID 1 \| 2017-10-10 19:01:05 Real-time Intraday chart data file updates started for AAPL-OPT-20171020-155-C-SMART-100-USD \| 2017-10-10 19:01:05 Opened cached Intraday file: C:\SierraChart\Data\AAPL-OPT-20171020-155-C-SMART-100-USD.scid \| 2017-10-10 19:01:05 Intraday chart data file opened for AAPL-OPT-20171020-155-C-SMART-100-USD \| 2017-10-10 19:01:05 HTTP connection to ds01.ddfplus.com:80 (6) \| Socket gracefully closed by remote side. \| 2017-10-10 19:02:09 HTTP connection to ds01.ddfplus.com:80 (6) \| Initiating close of socket by core. \| 2017-10-10 19:02:09 HTTP connection to ds01.ddfplus.com:80 (6) \| Received socket Close event. \| 2017-10-10 19:02:09 HTTP connection to ds01.ddfplus.com:80 (6) \| Graceful close received or receive error. Shutdown complete. Closing socket now. \| 2017-10-10 19:02:09 HTTP connection to ds01.ddfplus.com:80 (6) \| Closed. \| 2017-10-10 19:02:09 AAPL 171020C155000 1 Min #2 \| Reloading chart. \| 2017-10-10 19:04:00 AAPL 171020C155000 1 Min #2 \| Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\AAPL 171020C155000.scid \| 2017-10-10 19:04:00 SC Data - All Services \| Starting real-time market data updates for: AAPL 171020C155000. ID: 2 \| 2017-10-10 19:04:01 SC Data - All Services \| Subscribing to streaming market data in the service client is not supported. Symbol: AAPL 171020C155000 \| 2017-10-10 19:04:01 SC Data - All Services \| Requesting security definition data for: AAPL 171020C155000. ID: 2 \| 2017-10-10 19:04:01 Intraday data recording state for symbol AAPL 171020C155000 is set to download 'Pending'. \| 2017-10-10 19:04:01 Delaying start of download for AAPL 171020C155000 \| 2017-10-10 19:04:01 HD Request # 3 \| Downloading Intraday chart data for AAPL 171020C155000 to the file AAPL 171020C155000.scid. Service: scdataallservices \| 2017-10-10 19:04:06 Compressing file: C:\SierraChart\Data\AAPL 171020C155000.scid. This may take a while. \| 2017-10-10 19:04:06 HD Request # 3 \| Download start date-time: 2017-04-07 19:04:05.000 \| 2017-10-10 19:04:06 HD Request # 3 \| Requesting historical Intraday Minute data for AAPL 171020C155000 starting at 2017-04-07 14:04:05 (Exchange time). \| 2017-10-10 19:04:06 HTTP connection to ds01.ddfplus.com:80 (8) \| Creating socket. \| 2017-10-10 19:04:06 HTTP connection to ds01.ddfplus.com:80 (8) \| Connecting to IP: 8.18.161.123. \| 2017-10-10 19:04:06 HD Request # 3 \| Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for AAPL 171020C155000 \| 2017-10-10 19:04:06 HD Request # 3 \| Intraday download COMPLETE for AAPL 171020C155000. Completion time: 0s. Unique request ID: 2 \| 2017-10-10 19:04:06 Removed historical data download ID 2 \| 2017-10-10 19:04:06 Real-time Intraday chart data file updates started for AAPL 171020C155000 \| 2017-10-10 19:04:06 Opened cached Intraday file: C:\SierraChart\Data\AAPL 171020C155000.scid \| 2017-10-10 19:04:06 Intraday chart data file opened for AAPL 171020C155000 \| 2017-10-10 19:04:06 HTTP connection to ds01.ddfplus.com:80 (8) \| Socket gracefully closed by remote side. \| 2017-10-10 19:05:10 HTTP connection to ds01.ddfplus.com:80 (8) \| Initiating close of socket by core. \| 2017-10-10 19:05:10 HTTP connection to ds01.ddfplus.com:80 (8) \| Received socket Close event. \| 2017-10-10 19:05:10 HTTP connection to ds01.ddfplus.com:80 (8) \| Graceful close received or receive error. Shutdown complete. Closing socket now. \| 2017-10-10 19:05:10 HTTP connection to ds01.ddfplus.com:80 (8) \| Closed. \| 2017-10-10 19:05:10 AAPL171020C155000 1 Min #3 \| Reloading chart. \| 2017-10-10 19:06:51 AAPL171020C155000 1 Min #3 \| Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\AAPL171020C155000.scid \| 2017-10-10 19:06:51 SC Data - All Services \| Starting real-time market data updates for: AAPL171020C155000. ID: 3 \| 2017-10-10 19:06:52 SC Data - All Services \| Subscribing to streaming market data in the service client is not supported. Symbol: AAPL171020C155000 \| 2017-10-10 19:06:52 SC Data - All Services \| Requesting security definition data for: AAPL171020C155000. ID: 3 \| 2017-10-10 19:06:52 Intraday data recording state for symbol AAPL171020C155000 is set to download 'Pending'. \| 2017-10-10 19:06:52 Delaying start of download for AAPL171020C155000 \| 2017-10-10 19:06:52 HD Request # 4 \| Downloading Intraday chart data for AAPL171020C155000 to the file AAPL171020C155000.scid. Service: scdataallservices \| 2017-10-10 19:06:57 Compressing file: C:\SierraChart\Data\AAPL171020C155000.scid. This may take a while. \| 2017-10-10 19:06:57 HD Request # 4 \| Download start date-time: 2017-04-07 19:06:57.000 \| 2017-10-10 19:06:57 HD Request # 4 \| Requesting historical Intraday Minute data for AAPL171020C155000 starting at 2017-04-07 14:06:57 (Exchange time). \| 2017-10-10 19:06:57 HTTP connection to ds01.ddfplus.com:80 (10) \| Creating socket. \| 2017-10-10 19:06:57 HTTP connection to ds01.ddfplus.com:80 (10) \| Connecting to IP: 8.18.161.123. \| 2017-10-10 19:06:57 HD Request # 4 \| Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for AAPL171020C155000 \| 2017-10-10 19:06:57 HD Request # 4 \| Intraday download COMPLETE for AAPL171020C155000. Completion time: 0s. Unique request ID: 3 \| 2017-10-10 19:06:57 Removed historical data download ID 3 \| 2017-10-10 19:06:57 Real-time Intraday chart data file updates started for AAPL171020C155000 \| 2017-10-10 19:06:57 Opened cached Intraday file: C:\SierraChart\Data\AAPL171020C155000.scid \| 2017-10-10 19:06:57 Intraday chart data file opened for AAPL171020C155000 \| 2017-10-10 19:06:57 HTTP connection to ds01.ddfplus.com:80 (10) \| Socket gracefully closed by remote side. \| 2017-10-10 19:08:02 HTTP connection to ds01.ddfplus.com:80 (10) \| Initiating close of socket by core. \| 2017-10-10 19:08:02 HTTP connection to ds01.ddfplus.com:80 (10) \| Received socket Close event. \| 2017-10-10 19:08:02 HTTP connection to ds01.ddfplus.com:80 (10) \| Graceful close received or receive error. Shutdown complete. Closing socket now. \| 2017-10-10 19:08:02 HTTP connection to ds01.ddfplus.com:80 (10) \| Closed. \| 2017-10-10 19:08:02 Requested login tokens. \| 2017-10-10 19:23:33 HTTPS connection to www.sierrachart.com:443 (17) \| Creating socket. Using TLS 1.2. \| 2017-10-10 19:23:33 HTTPS connection to www.sierrachart.com:443 (17) \| Connecting to IP: 204.15.192.108. \| 2017-10-10 19:23:33 Received 8 login tokens. \| 2017-10-10 19:23:33 HTTPS connection to www.sierrachart.com:443 (17) \| Socket gracefully closed by remote side. \| 2017-10-10 19:23:38 HTTPS connection to www.sierrachart.com:443 (17) \| Initiating close of socket by core. \| 2017-10-10 19:23:38 HTTPS connection to www.sierrachart.com:443 (17) \| Received socket Close event. \| 2017-10-10 19:23:38 HTTPS connection to www.sierrachart.com:443 (17) \| Graceful close received or receive error. Shutdown complete. Closing socket now. \| 2017-10-10 19:23:38 HTTPS connection to www.sierrachart.com:443 (17) \| Closed. \| 2017-10-10 19:23:38

[2017-10-11 03:31:24] #2 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
This instance of Sierra Chart is not even connected to Trader Workstation. Follow the instructions here: Interactive Brokers Trading Service: Setup Instructions You must first do that and then if you have a problem provide the Message Log again. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

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