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Date/Time: Fri, 26 Apr 2024 18:54:43 +0000



Sierra/Rithmic Live trades executed still losing data feed

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[2013-09-09 16:43:06]
User57124 - Posts: 48
I use both Sierra and another platform execute thru other platform, i was informed by sierra tech weeks ago that Sierra would start seeing my live trades and then i would be able to stay connected to data feed thru Sierra. please research this for me. i have had 7 live trades still losing connection with Sierra. Many thx in advance,thoughts?
[2013-09-09 16:46:14]
Sierra Chart Engineering - Posts: 104368
You are on version 1002 which will not detect this. You have to update to the current version with Help >> Download Current Version.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2013-09-09 16:47:27]
User57124 - Posts: 48
ty I will update

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