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Direct MessagesDate/Time: Wed, 08 May 2024 22:56:42 +0000
Target Machine Actively Refuse Connection Error
View Count: 1299
| [2017-10-05 17:09:54] |
| User172040 - Posts: 70 |
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Hi, I'm using Rithmic data feed and my login credenials are correct. I'm trying to run SC off a 2nd desktop of mine. However, I get the attached error (in error log). What settings should I change in order to get my machine not to refuse the connection?
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 SC Error Log.txt - Attached On 2017-10-05 17:06:22 UTC - Size: 1.36 KB - 244 views |
| [2017-10-05 17:33:41] |
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We need to see the entire Message Log. Your conclusion as to what the problem is, is incorrect. Provide a copy of the Message Log by following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-10-05 17:44:53] |
| User172040 - Posts: 70 |
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Thanks, herewith the copied log as requested: Reading Internal Order ID file. | 2017-10-05 17:42:57 Reading Trade Orders file. | 2017-10-05 17:42:57 Reading Trade Positions file. | 2017-10-05 17:42:57 Listening on UDP port 22903. | 2017-10-05 17:42:57 Software version: 1621 | 2017-10-05 17:42:57 Usage end date: 2017-11-05 | 2017-10-05 17:42:57 Enabled for: Advanced Features. | 2017-10-05 17:42:57 Enabled for: Advanced Features 2. | 2017-10-05 17:42:57 Enabled for: Sierra Chart Historical Data Service. | 2017-10-05 17:42:57 Allow Support for Sierra Chart Data Feeds is enabled. | 2017-10-05 17:42:57 Current selected Data/Trading service: Rithmic Trading | 2017-10-05 17:42:57 Chart Update Interval: 500 | 2017-10-05 17:42:57 Time Zone: +00:00:00 (UTC+00) | 2017-10-05 17:42:57 2017-10-05 19:43:06 Local computer time | 2017-10-05 17:42:57 2017-10-05 17:43:06 Local computer time in UTC | 2017-10-05 17:42:57 2017-10-05 17:43:06 Local computer time in SC Time Zone | 2017-10-05 17:42:57 2017-10-05 17:43:06 Server time in UTC | 2017-10-05 17:42:57 Local computer UTC time and Server UTC time difference: 2 seconds. | 2017-10-05 17:42:57 Program path: C:\SierraChart\ | 2017-10-05 17:42:57 Data Files path: C:\SierraChart\Data\ | 2017-10-05 17:42:57 OS Version Number: 6.0 | 2017-10-05 17:42:57 Locale Setting: C | 2017-10-05 17:42:57 Checking for new symbol settings for service code rim | 2017-10-05 17:42:57 HTTPS connection to www.sierrachart.com:443 (4) | Creating socket. Using TLS 1.2. | 2017-10-05 17:42:57 HTTPS connection to www.sierrachart.com:443 (4) | Connecting to IP: 204.15.192.108. | 2017-10-05 17:42:57 Received 5 login tokens. | 2017-10-05 17:43:07 Symbol settings are up-to-date for rim | 2017-10-05 17:43:07 HTTPS connection to www.sierrachart.com:443 (5) | Creating socket. Using TLS 1.2. | 2017-10-05 17:43:08 HTTPS connection to www.sierrachart.com:443 (5) | Connecting to IP: 204.15.192.108. | 2017-10-05 17:43:08 Rithmic Trading | Port for executable: 49239 | 2017-10-05 17:43:11 Listening socket (532). Port 49239 | Closed. | 2017-10-05 17:43:11 Rithmic Trading | Starting server: C:\SierraChart\Rim\DTCBridge.exe | 2017-10-05 17:43:11 HTTPS connection to www.sierrachart.com:443 (2) | Socket gracefully closed by remote side. | 2017-10-05 17:43:12 HTTPS connection to www.sierrachart.com:443 (2) | Initiating close of socket by core. | 2017-10-05 17:43:12 HTTPS connection to www.sierrachart.com:443 (2) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2017-10-05 17:43:12 HTTPS connection to www.sierrachart.com:443 (2) | Closed. | 2017-10-05 17:43:12 HTTPS connection to www.sierrachart.com:443 (4) | Socket gracefully closed by remote side. | 2017-10-05 17:43:12 HTTPS connection to www.sierrachart.com:443 (4) | Received socket Close event. | 2017-10-05 17:43:12 HTTPS connection to www.sierrachart.com:443 (4) | Initiating close of socket by core. | 2017-10-05 17:43:12 HTTPS connection to www.sierrachart.com:443 (4) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2017-10-05 17:43:12 HTTPS connection to www.sierrachart.com:443 (4) | Closed. | 2017-10-05 17:43:12 Rithmic Trading | Bridge process is running. | 2017-10-05 17:43:14 Rithmic Trading | Connecting to the server 127.0.0.1. Port 49239 | 2017-10-05 17:43:14 DTC Client socket (6) | Creating socket. | 2017-10-05 17:43:14 DTC Client socket (6) | Connecting to IP: 127.0.0.1. | 2017-10-05 17:43:14 HTTPS connection to www.sierrachart.com:443 (5) | Socket gracefully closed by remote side. | 2017-10-05 17:43:14 HTTPS connection to www.sierrachart.com:443 (5) | Received socket Close event. | 2017-10-05 17:43:14 HTTPS connection to www.sierrachart.com:443 (5) | Initiating close of socket by core. | 2017-10-05 17:43:14 HTTPS connection to www.sierrachart.com:443 (5) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2017-10-05 17:43:14 HTTPS connection to www.sierrachart.com:443 (5) | Closed. | 2017-10-05 17:43:14 DTC Client socket (6) | Connect event error. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2017-10-05 17:43:15 * DTC Client socket (6) | Initiating close of socket by core. | 2017-10-05 17:43:15 DTC Client socket (6) | Closed. | 2017-10-05 17:43:15 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2017-10-05 17:43:15 Select 'File >> Disconnect' to prevent further connection attempts. | 2017-10-05 17:43:15 Rithmic Trading | Disconnected. | 2017-10-05 17:43:15 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2017-10-05 17:43:15 Rithmic Trading | Port for executable: 49241 | 2017-10-05 17:43:17 Listening socket (532). Port 49241 | Closed. | 2017-10-05 17:43:17 Rithmic Trading | Starting server: C:\SierraChart\Rim\DTCBridge.exe | 2017-10-05 17:43:17 Rithmic Trading | Bridge process is running. | 2017-10-05 17:43:19 Rithmic Trading | Connecting to the server 127.0.0.1. Port 49241 | 2017-10-05 17:43:19 DTC Client socket (7) | Creating socket. | 2017-10-05 17:43:19 DTC Client socket (7) | Connecting to IP: 127.0.0.1. | 2017-10-05 17:43:19 DTC Client socket (7) | Connect event error. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2017-10-05 17:43:20 * DTC Client socket (7) | Initiating close of socket by core. | 2017-10-05 17:43:20 DTC Client socket (7) | Closed. | 2017-10-05 17:43:20 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2017-10-05 17:43:20 Select 'File >> Disconnect' to prevent further connection attempts. | 2017-10-05 17:43:20 Rithmic Trading | Disconnected. | 2017-10-05 17:43:20 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2017-10-05 17:43:20 Rithmic Trading | Port for executable: 49243 | 2017-10-05 17:43:22 Listening socket (572). Port 49243 | Closed. | 2017-10-05 17:43:22 Rithmic Trading | Starting server: C:\SierraChart\Rim\DTCBridge.exe | 2017-10-05 17:43:22 Rithmic Trading | Bridge process is running. | 2017-10-05 17:43:24 Rithmic Trading | Connecting to the server 127.0.0.1. Port 49243 | 2017-10-05 17:43:24 DTC Client socket (8) | Creating socket. | 2017-10-05 17:43:24 DTC Client socket (8) | Connecting to IP: 127.0.0.1. | 2017-10-05 17:43:24 DTC Client socket (8) | Connect event error. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2017-10-05 17:43:25 * DTC Client socket (8) | Initiating close of socket by core. | 2017-10-05 17:43:25 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2017-10-05 17:43:25 Select 'File >> Disconnect' to prevent further connection attempts. | 2017-10-05 17:43:25 DTC Client socket (8) | Closed. | 2017-10-05 17:43:25 Rithmic Trading | Disconnected. | 2017-10-05 17:43:25 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2017-10-05 17:43:25 Rithmic Trading | Port for executable: 49247 | 2017-10-05 17:43:27 Listening socket (716). Port 49247 | Closed. | 2017-10-05 17:43:27 Rithmic Trading | Starting server: C:\SierraChart\Rim\DTCBridge.exe | 2017-10-05 17:43:27 Rithmic Trading | Bridge process is running. | 2017-10-05 17:43:29 Rithmic Trading | Connecting to the server 127.0.0.1. Port 49247 | 2017-10-05 17:43:29 DTC Client socket (9) | Creating socket. | 2017-10-05 17:43:29 DTC Client socket (9) | Connecting to IP: 127.0.0.1. | 2017-10-05 17:43:29 DTC Client socket (9) | Connect event error. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2017-10-05 17:43:30 * DTC Client socket (9) | Initiating close of socket by core. | 2017-10-05 17:43:30 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2017-10-05 17:43:30 Select 'File >> Disconnect' to prevent further connection attempts. | 2017-10-05 17:43:30 DTC Client socket (9) | Closed. | 2017-10-05 17:43:30 Rithmic Trading | Disconnected. | 2017-10-05 17:43:30 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2017-10-05 17:43:30 Rithmic Trading | Port for executable: 49250 | 2017-10-05 17:43:32 Listening socket (532). Port 49250 | Closed. | 2017-10-05 17:43:32 Rithmic Trading | Starting server: C:\SierraChart\Rim\DTCBridge.exe | 2017-10-05 17:43:32 Rithmic Trading | Bridge process is running. | 2017-10-05 17:43:34 Rithmic Trading | Connecting to the server 127.0.0.1. Port 49250 | 2017-10-05 17:43:34 DTC Client socket (10) | Creating socket. | 2017-10-05 17:43:34 DTC Client socket (10) | Connecting to IP: 127.0.0.1. | 2017-10-05 17:43:34 |
| [2017-10-05 18:52:35] |
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We see you are running Windows Vista and Rithmic does not support that operating system. That could be the problem. It really is kind of hard to say exactly what the issue is due to the Rithmic software design. We really do not recommend using Rithmic. You should look at using CQG or CTS: http://www.sierrachart.com/index.php?page=doc/SupportedDataAndTradingServices.php The problem could also potentially be caused by a firewall running on that system. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-10-05 18:53:28
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