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Date/Time: Wed, 08 May 2024 03:39:08 +0000



Alert Manager - ICS Spreads

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[2017-10-05 16:25:55]
quant - Posts: 2
Datafeed Rithmic

Alerts for Exchange Traded Spreads eg 'BUB 01-01 Z7-CBOT' never trigger.

(The symbol is verified and charts ok)

Other symbols work.

Different field, other config needed?


Thank you.
Date Time Of Last Edit: 2017-10-05 16:45:25
[2017-10-05 18:01:27]
Sierra Chart Engineering - Posts: 104368
What kind of an alert are you referring to? Sierra Chart has several types of alert functionality.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2017-10-05 21:58:13]
quant - Posts: 2
Alert Manager (via Chart->Add Symbol Alert)
[2017-10-06 01:56:33]
Sierra Chart Engineering - Posts: 104368
We think most likely the problem has to do with the Comparison Precision setting for the Symbol Alert. Make sure that is set correctly for it on the settings window for the particular Symbol Alert.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2017-10-06 01:56:48

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