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Date/Time: Thu, 09 May 2024 01:37:15 +0000



emails and no connection

View Count: 733

[2017-10-05 13:54:10]
User805319 - Posts: 2
Hi,
First I only begun to subscribe with the email rnf@orange.fr a few days or weeks ago. I forgot this and I subscribed today with zevlou.zevlou@gmail.com.
Secondly I cannot have a black "Connect to data feed" to click on because it is grey.
Please can you consider that I begun to try to use sierra chart today?
Should this enable a black "Connect to data feed"?
Sincerely yours,
Nicolqs
Date Time Of Last Edit: 2017-10-05 17:28:10
[2017-10-05 17:27:35]
Sierra Chart Engineering - Posts: 104368
We see that you have successfully logged into Sierra Chart and your account is not restricted.

Sierra Chart is connected to the data feed based upon what you are saying.

Follow through the instructions here:
http://www.sierrachart.com/index.php?page=doc/GettingStarted.php
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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