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[Locked] - my activation

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[2017-10-12 16:08:11] #25 [Go To First Post]
User798034 - Posts: 41
I mapped live account to sierra. Stil sim mode. how can I fixed ? Please see attached, I followed https://www.sierrachart.com/index.php?page=doc/GAINCapitalOECTrader.php#SetupInstructions and http://www.sierrachart.com/index.php?page=doc/GAINCapitalOECTrader.php I cannot switch from sim to my E..


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[2017-10-12 17:12:52] #26 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
In the list box at the top of the Trade Activity Log that contains the list of Symbols, select the symbol without [Sim] in front of it. Refer to: Trade Activity Log: Viewing Historical Trade Activity Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2017-10-16 13:56:11] #27 [Go To First Post]
User990042 - Posts: 5
still not working. see attachment


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[2017-10-16 13:58:53] #28 [Go To First Post]
User990042 - Posts: 5
File attached


e5.png / V - Attached On 2017-10-16 13:58:44 UTC - Size: 93.33 KB - 289 views

[2017-10-16 14:17:11] #29 [Go To First Post]
User990042 - Posts: 5
live account mapped. but positions not opened. only sim nonstop

[2017-10-16 18:49:46] #30 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
In regards to the Trade Activity Log tabs, they depend upon order fills to generate the information. Refer to: Trade Activity Log: Missing Order Fills from Trade Activity Log live account mapped. but positions not opened. only sim nonstop Refer to this section here about this: Overview of Trading: Difference between Simulated and Non-Simulated Trading Modes Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-10-16 18:50:34

[2017-10-20 19:49:00] #31 [Go To First Post]
User798034 - Posts: 41
Many thanks for answers and support. Much appreciated. Last question I hope is : how can i open to chart attached DOM screenshot with Limit orders.


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[2017-10-21 20:15:59] #32 [Go To First Post]
User798034 - Posts: 41
Do I need to have activated this if I want to see Limit orders on DOM? And if yes should I switch data trade services to sierra or stil lease my settings as: SP 5 data siera purchased and data from Gain cap.


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[2017-10-21 20:16:21] #33 [Go To First Post]
User798034 - Posts: 41
I can attach dom to chart but i dont see a limit orders.

[2017-10-22 00:00:18] #34 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
In response to post #31 and #32, refer to the instructions here: Chart Trading and the Chart DOM: Customizing Trade DOM and Chart DOM Columns You need to contact your broker and make sure your Gain Capital account is authorized for CME market depth data. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2017-10-22 15:34:26] #35 [Go To First Post]
User798034 - Posts: 41
Gain cap saying its authorised for depth data. Are you sure i dont need to activate attached service?


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[2017-10-22 15:40:43] #36 [Go To First Post]
User798034 - Posts: 41
i still see this. (screenshot was created when market was opened.)


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[2017-10-23 01:42:27] #37 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
What is the symbol of the Trading DOM? You need to follow the instructions here to add the Bid Size and Ask Size columns if they are not already added: Chart Trading and the Chart DOM: Customizing Trade DOM and Chart DOM Columns Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2017-10-23 07:22:56] #38 [Go To First Post]
User798034 - Posts: 41
symbol is NQ they are added. see screenshot.


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[2017-10-23 08:11:02] #39 [Go To First Post]
User798034 - Posts: 41
GOT IT. TANKS~

[2017-10-23 08:54:55] #40 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Go to that NQ chart with the Chart DOM which does not have any market depth quantities displayed, and select Chart >> Open Market Depth Window. Do you see the market depth data displayed now? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2017-10-23 09:39:55] #41 [Go To First Post]
User798034 - Posts: 41
Yes. All is ok now. Many thanks

[2017-10-23 09:40:37] #42 [Go To First Post]
User798034 - Posts: 41
one more question. is there any keyboard shortcut to switch between chartbooks ?

[2017-10-23 17:19:21] #43 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
You can switch between Chartbooks through the CB menu or use these Control Bar buttons: Control Bar: Control Bar Chartbook Buttons Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2017-10-24 20:40:25] #44 [Go To First Post]
User990042 - Posts: 5
I cannot find IBM symbol. what should i type in symbol field: IBM or NYSE IBM or what

[2017-10-24 20:54:38] #45 [Go To First Post]
User990042 - Posts: 5
where i can find fibo retracement levels.

[2017-10-24 22:44:28] #46 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
We are now locking this thread. Those questions need to be posted in a separate Support Request and we will only provide support for a paid account. The account you are posting from is expired and will receive no support. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

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