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Date/Time: Sun, 05 May 2024 07:19:08 +0000



connectivity problems with cqg

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[2017-09-29 17:45:46]
User541842 - Posts: 34
hi there,

since yesterday i have permanent connectivity problems with cqg.
i will send the log in a few moments.
technical support from amp futures was not very helpful in this case.
hope you can point me in the right direction.
thanks in advance
[2017-09-29 18:08:00]
Sierra Chart Engineering - Posts: 104368
This is one of the relevant messages:

CQG WebSocket socket (113) | Connect event error. Windows error code 10060: Ein Verbindungsversuch ist fehlgeschlagen, da die Gegenstelle nach einer bestimmten Zeitspanne nicht richtig reagiert hat, oder die hergestellte Verbindung war fehlerhaft, da der verbundene Host nicht reagiert hat. | 2017-09-29 19:43:49 *


All we can say is there is a connectivity problem between Sierra Chart on your computer and the CQG server. Where the problem is we do not know.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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