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Date/Time: Fri, 17 May 2024 22:15:33 +0000



Intraday XAUUSD data not loading

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[2017-09-20 10:03:49]
User792637 - Posts: 3
I am having problems loading intraday data for Gold XAUUSD. I'm using sierra 1609. All other charts load OK. If I try to view this chart it stalls and can crash my charts and I have to restart Sierra

Please advise a solution

Many thanks
Date Time Of Last Edit: 2017-09-20 10:04:07
[2017-09-20 19:48:29]
Sierra Chart Engineering - Posts: 104368
It sounds as though for that particular chart there is a problem with the chart settings causing high CPU usage.

If this chart is part of a Chartbook, then follow the instructions in help topic 30.16:
http://www.sierrachart.com/index.php?page=doc/helpdetails30.html#h30.16


Try to remove that chart from the Chartbook or stop using the Chartbook and create a new one. Also delete the XAUUSD Intraday chart data file as explained.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2017-09-20 19:49:53

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