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Date/Time: Mon, 29 Apr 2024 09:19:48 +0000



Charts not filling in

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[2017-09-10 14:40:58]
User521726 - Posts: 2
I have a new computer running windows 10. The IT guy who set me up can't get the charts to populate with bars. Keep getting download failed when trying to connect. Thanks for your help.

Michael
Date Time Of Last Edit: 2017-09-10 19:54:15
[2017-09-10 19:53:54]
Sierra Chart Engineering - Posts: 104368
Restart Sierra Chart. Open just one chart and then provide a copy of the Message Log following these instructions here:
https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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